Summary
Overview
Work History
Education
Skills
Timeline
Generic
Houda Jbali

Houda Jbali

Summary

HS Consultancy (hs-consultancy.com) Experienced and results-driven professional with a strong background in store operations, team management, customer retention, and P&L management. With over 13 years of dedicated service in the beauty products and services industry, I have a proven track record of achieving operational excellence and enhancing profitability. I am now eager to bring my expertise to a dynamic startup environment, where I can leverage my skills to drive growth and contribute to sustainable business success.

Overview

10
10
years of professional experience

Work History

Business Development professional

Crystal Beauty Lounge
01.2020 - 01.2023
  • Successfully developed and implemented business plans, market research, and pricing strategies
  • Led diverse teams and established training programs to ensure a positive work environment
  • Played a key role in creating effective marketing strategies and selecting retail products
  • Achieved consistent sales growth, reduced product consumption ratios, and maintained high customer retention rates.

Senior Beauty Salon Manager

Juice Beauty Lounge Mirdif City Centre
01.2018 - 01.2020
  • Successfully opened and operated a beauty salon within a prominent big mall
  • Personally recruited and trained a team of skilled beauty professionals
  • Overseeing all aspects of salon operations, including scheduling, inventory management, and customer experience
  • Navigated the challenges of the mall environment to create a thriving beauty destination
  • Witnessed the salon becoming a popular hub for beauty and self-care enthusiasts, realizing our vision in a dynamic setting.

Senior beauty salon manager

Sisters Beauty Lounge Dubai
01.2016 - 01.2018
  • Worked at the flagship store in The Dubai Mall, the largest shopping mall in Dubai
  • Managed operations at the beauty salon within the store
  • Expertly managed a team of beauty professionals, providing guidance, training, and performance evaluations to enhance staff productivity and morale
  • Oversaw daily salon activities and ensured exceptional customer service
  • Maintained high standards for beauty and wellness services
  • Interacted with a diverse clientele in the bustling mall environment
  • Gained valuable insights into luxury retail and beauty services in Dubai.

Senior beauty salon manager

Nayomi Beauty Salon Dubai
01.2013 - 01.2016
  • Demonstrated exceptional leadership by overseeing daily salon operations, ensuring efficiency, and maintaining a high standard of customer service
  • Participated in the opening of new branches in RAK and Abu Dhabi
  • Implemented effective scheduling systems to optimize staff allocation, minimize downtime, and accommodate customer demand
  • Developed and maintained inventory control procedures, monitoring product usage, and replenishing stock to meet customer needs
  • Successfully handled client inquiries and complaints, resolving issues promptly to ensure customer satisfaction and loyalty
  • Implemented cost-effective measures, such as streamlining supply ordering and reducing waste, resulting in increased profitability
  • Collaborated with vendors and suppliers to negotiate favourable contracts and secure high-quality products and services
  • Established and maintained salon policies and procedures, ensuring compliance with industry regulations and standards
  • Spearheaded marketing initiatives to promote the salon's services and increase clientele, utilizing social media, email marketing, and community outreach
  • Implemented and maintained strict hygiene and sanitation protocols, adhering to health and safety guidelines to protect staff and clients.

Education

Bachelor’s degree - English Language

Skills

Experienced inundefined

Timeline

Business Development professional

Crystal Beauty Lounge
01.2020 - 01.2023

Senior Beauty Salon Manager

Juice Beauty Lounge Mirdif City Centre
01.2018 - 01.2020

Senior beauty salon manager

Sisters Beauty Lounge Dubai
01.2016 - 01.2018

Senior beauty salon manager

Nayomi Beauty Salon Dubai
01.2013 - 01.2016

Bachelor’s degree - English Language

Similar Profiles

CREATE PROFILE
Houda Jbali