Hozefa Sadriwala
Dubai,UAE
Summary
Accomplished professional with expertise in investor services across private equity, real estate, and hedge funds. Demonstrates proficiency in investor onboarding, AML/KYC compliance, and regulatory reporting including FATCA and CRS. Skilled in managing capital calls, subscriptions, transfers, and distributions while ensuring ILPA-compliant investor reporting. Proven track record in team leadership and people development, fostering global collaboration with fund accounting and COE teams. Adept at risk management, internal controls, stakeholder engagement, process improvement, and operational efficiency. Committed to driving excellence in financial services through strategic initiatives and continuous improvement.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
Work history
Vice President – Investor Services
Maples Fund Services
07.2019 - 08.2025
- Led the Investor Services team of 12 members, including AVPs, across diverse cultures.
- Oversaw end-to-end investor lifecycle (onboarding, AML/KYC, subscriptions, transfers, capital calls, and distributions).
- Review investor reporting (notices, statements, ILPA format).
- Coordinate with the COE and Fund Accounting teams globally.
- Ensure FATCA/CRS regulatory reporting compliance.
- Implement risk management practices, incident investigation, and corrective measures.
- Partner with fund managers and stakeholders for investor communication.
- Drive process improvements to enhance efficiency and internal controls.
Senior Manager – Equity Fund Services (Hedge Funds)
Morgan Stanley Solutions India Pvt Ltd
11.2014 - 07.2019
- Perform middle office functions including shareholder services, maintaining the share registry, matching cash received and cash payments, checking clients' contributions, and paying out redemptions.
- Opening of new investor accounts and ensuring compliance with the fund documentation, anti-money laundering requirements, statutory regulations, and company policies and procedures.
- Extracting investor and fund data from the system, running it through Macros, and providing the fund manager with various reports and MIS.
- Performing FATCA and CRS due diligence on new and existing investors.
- To ensure system robustness, risk mitigation, and eliminate errors, one of the primary roles is to neutralize various control accounts.
- Preparing daily workloads for staff and coordinating the daily allocation of work.
- Mentoring and training junior and new staff, and defining KRAs and KPIs for the team.
- Conducting a capacity analysis every month and keeping management informed in case of any deviations.
- Creating efficiencies within the process with the use of various operational excellence tools.
- Monitored staff performance and developed improvement plans.
Associate – IFDS Cofunds
State Street Syntel Sourcing Pvt Ltd
10.2007 - 09.2009
- Managed client investment requests, processing mutual fund subscriptions, redemptions, and withdrawals.
- Executed mutual fund switches and transfers among various management companies.
- Processed distribution payments, including dividends and returns on investments.
- Oversaw cash transfers and fund re-registrations in collaboration with fund managers.
- Conducted quality checks to investigate breaches and identify root causes for compliance.
- Maintained and updated client records, including bank mandates for dividend and interest payments.
Trainee – Global Core Cash Operations (Asia)
J.P. Morgan Services India Pvt Ltd
06.2007 - 09.2007
- Processed fund transfers via SWIFT network for Asia local clearing.
- Handled client money movements across branches.
Education
Bachelor of Management Studies - Management
Mumbai University
Mumbai, India 06.2004 - 04.2007
Skills
- Investor Services – Private Equity, Real Estate and Hedge Funds
- Investor Onboarding & AML/KYC Compliance
- FATCA & CRS Regulatory Reporting
- Capital Calls, Subscriptions, Transfers & Distributions
- ILPA-Compliant Investor Reporting
- Team Leadership & People Development
- Global Collaboration with Fund Accounting & COE Teams
- Risk Management & Internal Controls
- Stakeholder Engagement
- Process Improvement & Operational Efficiency
Training
- Leadership Training in Cross-Cultural Team Management
- Fund Administration Systems (Investran)
- Continuous AML/KYC/Regulatory Training
Total Experience
17 years
Languages
English
Fluent
Hindi
Upper intermediate
Gujarati
Elementary
Marathi
Elementary
Timeline
Vice President – Investor Services
Maples Fund Services
07.2019 - 08.2025
Senior Manager – Equity Fund Services (Hedge Funds)
Morgan Stanley Solutions India Pvt Ltd
11.2014 - 07.2019
Associate – IFDS Cofunds
State Street Syntel Sourcing Pvt Ltd
10.2007 - 09.2009
Trainee – Global Core Cash Operations (Asia)
J.P. Morgan Services India Pvt Ltd
06.2007 - 09.2007
Bachelor of Management Studies - Management
Mumbai University
06.2004 - 04.2007
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