Hubba Sabbagh
Office Manager - Senior Executive Assistance
Abu Dhabi,AZ
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
20
20
years of professional experience
2
2
Language
Work History
Office Manager reporting to the CEO
Watania Insurance Company
Abu Dhabi, UAE
02.2013 - Current
- Spearheaded the management of CEO office, optimizing workflow and enhancing productivity
- Personally coordinated high-profile meetings with international partners, strengthening global business relations
- Facilitated executive decision-making by providing timely and insightful briefs on critical issues and market trends
- Received commendations from the CEO and Board of Directors for handling sensitive matters with utmost confidentiality and diplomacy
- Provide a bridge for smooth communication between the CEO office and internal departments, demonstrating leadership to maintain credibility, trust, and support with business team
- Played a pivotal role in strategizing and implementing sales initiatives, resulting in revenue increase
- Stay abreast of industry regulations and ensure the organization's compliance, work closely with Compliance department to understand and address compliance requirements, implement processes to monitor and evaluate changes in regulatory standards., 500 attendees, and received accolades for seamless event organization
- Garnered praise from the Director for maintaining meticulous records and facilitating access to critical information during crucial decision-making processes.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed senior-level personnel working in marketing and sales capacities.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Executive Assistant to the Director
Aldar Property
Abu Dhabi
05.2008 - 09.2012
- Managed day-to-day administrative operations of the office
- Elevated administrative efficiency by implementing streamlined processes, resulting in reduction in turnaround time for document preparation
- Assisted in devising the company’s long-term growth strategy, contributing to a successful expansion into new markets
- Coordinated a high-profile international conference, hosting over
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Wrote reports, executive summaries and newsletters.
- Coordinated events and worked on ad hoc projects.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Executive Assistant to the General Manager
Cure Diagnostic Center
Abu Dhabi, UAE
01.2007 - 01.2008
- Optimized executive schedules and travel arrangements, reducing conflicts
- Produced high-quality documents and presentations, aiding informed decision-making
- Skillfully screened and prioritized calls, ensuring efficient handling of inquiries
- Orchestrated meetings and events, ensuring seamless execution and logistics
- Recorded and distributed comprehensive meeting minutes, fostering accountability
- Led office orientation for new employees, enhancing team integration and performance
- Supervised and trained junior staff, promoting a cohesive and motivated team
- Maintained a 95% response rate to incoming communications, strengthening relationships
- Conducted research, providing valuable insights to support strategic decisions
- Ensured confidentiality and accuracy in managing letters, invoices, and financial records.
- Answered high volume of phone calls and email inquiries.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Facilitated training and onboarding for incoming office staff.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Customer Service Representative
Al Waseet Magazine
Abu Dhabi
01.2005 - 01.2007
- Earned recognition as a top performer, consistently exceeding customer satisfaction targets
- Devised and implemented a customer retention program, reducing churn rate and increasing repeat business
- Resolved complex customer inquiries, turning disgruntled clients into loyal brand advocates.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
- Maintained up-to-date knowledge of product and service changes.
Education
Master - Business Administration
Atlanta University
Bachelor’s degree - English literature
Damascus University
Skills
- Administrative oversight
- Team bonding
- Office management
- Workflow optimization
- Presentation design
- Customer service
- Office administration
- Conflict management
- Workflow planning
- Scheduling coordination
- Performance improvement
- Report writing
- Relationship building
- Compliance monitoring
- Expense reporting
- Team supervision
- Scheduling and calendar management
- Meeting planning
- Regulatory compliance
- Senior leadership support
Timeline
Office Manager reporting to the CEO
Watania Insurance Company
02.2013 - Current
Executive Assistant to the Director
Aldar Property
05.2008 - 09.2012
Executive Assistant to the General Manager
Cure Diagnostic Center
01.2007 - 01.2008
Customer Service Representative
Al Waseet Magazine
01.2005 - 01.2007
Master - Business Administration
Atlanta University
Bachelor’s degree - English literature
Damascus University
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