Huda Adam

• Developed and implemented strategic HR and talent policies in alignment with UAE Labour Law, GPSSA, and ISO standards (9001, 10002, 10004), ensuring compliance and operational excellence.
• Led the full employee lifecycle—talent acquisition, onboarding, performance management, learning & development, and offboarding—ensuring business continuity and employee engagement.
• Drove Emiratisation initiatives based on TAWTEEN reports, hiring, onboarding, and mentoring UAE Nationals to achieve localization targets and integrate national talent effectively.
• Designed and implemented talent development frameworks, including competency mapping, skills gap analysis, and leadership development programs.
• Conducted succession planning, coaching interventions, and career pathing strategies to build internal talent pipelines and strengthen organizational capability.
• Delivered targeted training programs to enhance employee skills in customer service, compliance, and operational systems.
• Managed payroll and WPS processing through Matrix and Excel with full accuracy and legal compliance.
• Built a high-performance culture through recognition programs, employee engagement initiatives, and continuous feedback mechanisms.
• Collaborated with training vendors to introduce specialized certifications that elevated team competencies and service delivery.
• Oversaw internal audits and ensured full compliance during external audits, with zero non-conformities.
• Tracked HR and talent metrics using KPIs and dashboards; presented actionable insights to senior leadership for strategic decision-making.
• Administered GPSSA processes—eligibility, contributions, audits, and end-of-service—ensuring 100% compliance and timely execution.
• Acted as the primary liaison with MOHRE, managing labor contracts, quota allocations, and digital transactions via Tasheel.
• Streamlined onboarding/offboarding in line with MOHRE protocols, ensuring compliance with all regulatory requirements.
• Conducted employee awareness sessions on labor rights, GPSSA benefits, and MOHRE updates, enhancing retention and workforce trust.
• Managed labor disputes through MOHRE’s resolution channels, ensuring fair outcomes and legal protection for the organization.
• Created HR manuals, checklists, and onboarding kits aligned with MOHRE and GPSSA standards to support audit readiness and legal soundness.
• Proactively monitored regulatory changes and updated internal HR and talent management systems accordingly, without disrupting workflows.

• I effectively managed the human resources function at Real Returns Real Estate, driving significant improvements in recruitment and employee satisfaction.
• In my role at Real Returns Real Estate, I focused on building a robust HR framework for a startup dedicated to Dubai properties.
• I successfully implemented recruitment strategies that not only improved sales performance but also enhanced overall team dynamics.
• My efforts in policy development and employee engagement initiatives significantly contributed to the company's growth trajectory.
• Established a streamlined hiring process that reduced time-to-fill positions by 30%.
• Collaborated with leadership to align HR initiatives with business goals, contributing to a 25% increase in team productivity.
• Fostered a collaborative work environment, leading to a notable decrease in staff turnover rates.
• Spearheaded recruitment strategies to attract top talent for sales and office roles in a competitive real estate market.
• Developed and implemented HR policies to foster a positive workplace culture and enhance employee engagement.

• Spearheaded strategic initiatives across retail, corporate, and digital banking, driving operational efficiency and growth.
• Conducted comprehensive market research and competitor analysis to inform executive decision-making.
• Facilitated cross-functional workshops to align stakeholders on strategic goals and KPIs, enhancing collaboration.
• Developed financial models for new product launches, resulting in a 20% increase in customer engagement.
• Reviewed and re-engineered most operational processes.
• Managed the internal operations and collection Audit.
• Managed offshore agency operation and ensured they are in-line with our compliance policies and standards.
• Risk Control Assessment for Collections and Operations Department.

• I played a pivotal role in enhancing workforce capability and aligning training initiatives with business objectives.
• Managed logistics for diverse training formats, ensuring high participant engagement and effective learning outcomes.
• Created evaluation metrics to assess training effectiveness, demonstrating a clear ROI for learning initiatives.
• Supported strategy rollouts by developing communication plans and internal guides, ensuring compliance with UAE Central Bank guidelines.

• My key role was developing training initiatives for students and staff at BITS Computers.
• Designed and facilitated workshops that boosted student enrollment by 25% in the first year.
• Implemented feedback mechanisms to enhance training effectiveness and improve staff performance ratings.
• Fostered a collaborative learning environment, achieving a 30% increase in course completion rates.