Huda Eltarhony
Duabi
Overview
15
15
years of professional experience
Work History
Credit Card Application Processing Specialist
Emirates NBD Bank
01.2020 - Current
- Developed and maintained compliance database, tracking all compliance activities and documents.
- Responded to employee inquiries regarding compliance regulations and procedures.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Reviewed, revised and updated compliance policies and procedures to confirm continual compliance with applicable laws.
- Identified, investigated and documented compliance violations and recommended corrective measures.
Administrative Officer Compliance Unit
Banque Misr
04.2019 - 05.2019
- Created, prepared, and delivered reports to various departments.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
Assistant of Operation Manager
Egypt Post
08.2008 - 01.2018
- Coordinated with General Manager in different operational issues and promotional activities.
- Supervised operations team to support operational excellence and excellent customer service.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Communicated with customers to assess satisfaction with products and services received.
- Developed and maintain operational guidelines for staff.
- Monitored inventory and approved reorders of stock to secure necessary resources and meet customer demand.
- Monitored key performance metrics to identify areas for improvement.
- Developed systems and procedures to improve operational quality and team efficiency.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Stayed up-to-date with industry trends and best practices to improve skills and organizational operations.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Prepared annual budgets with controls to prevent overages.
- Assisted in recruiting, hiring and training of team members.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
Bachelor of Accountancy - Accounting And Finance
Huda Eltarhony
Cairo, EgyptDigital Transformation - Banking And Financial Support Services
EIBFS
DUBAI - UAE08.2022
AML Laws Regulations And International Guidelines - Banking And Financial Support Services
EIBFS
DUBAI - UAE06.2022
AML FOR NON COMPLIANCE STAFF PROGRAM - Banking And Financial Support Services
Eimrates Institute For Banking & Financial Studies
DUBAI05.2022
Effective Compliance Monitoring - Banking And Financial Support Services
Emirates Institute For Banking & Financial Studies
UAE 05.2022
Financial Crimes in Banks - Banking And Financial Support Services
EIBFS
DUBAI05.2022
Introduction of Financial Crimes - Banking And Financial Support Services
EIBFS
DUBAI - UAE05.2022
RETAIL BANKING - Banking And Financial Support Services
EIBFS
DUBAI - UAE05.2022
E-Certificate FINANCIAL INTELLIGENCE UNITS (FIU) - Banking And Financial Support Services
EIBFS
DUBAI - UAE01.2022
Skills
- Communications Strategies
- Professional Relationships
- Credit and Debt Card Processing
- Servicing Procedures
- Serve Customers
- TEAM MEMBER
Timeline
Credit Card Application Processing Specialist
Emirates NBD Bank
01.2020 - Current
Administrative Officer Compliance Unit
Banque Misr
04.2019 - 05.2019
Assistant of Operation Manager
Egypt Post
08.2008 - 01.2018
Bachelor of Accountancy - Accounting And Finance
Huda Eltarhony
Digital Transformation - Banking And Financial Support Services
EIBFS
AML Laws Regulations And International Guidelines - Banking And Financial Support Services
EIBFS
AML FOR NON COMPLIANCE STAFF PROGRAM - Banking And Financial Support Services
Eimrates Institute For Banking & Financial Studies
Effective Compliance Monitoring - Banking And Financial Support Services
Emirates Institute For Banking & Financial Studies
Financial Crimes in Banks - Banking And Financial Support Services
EIBFS
Introduction of Financial Crimes - Banking And Financial Support Services
EIBFS
RETAIL BANKING - Banking And Financial Support Services
EIBFS
E-Certificate FINANCIAL INTELLIGENCE UNITS (FIU) - Banking And Financial Support Services
EIBFS
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