Huma Gulzar
Abudabhi,UAE
Summary
Experienced Human Resource professional with a strong background in talent management, HR operations, performance management, employee relations, and payroll. Demonstrated success in recruitment and talent acquisition, focusing on sourcing, onboarding, and developing high-performing employees to drive organizational success. Skilled in designing and implementing competitive compensation structures and employee benefits programs that enhance satisfaction and retention. Proven ability to streamline HR operations and ensure compliance with policies and regulations. Proficient in utilizing HRIS, ATS (Bullhorn, Zoho), and various recruitment platforms (LinkedIn, HireEZ) to optimize talent acquisition processes. Adept communicator committed to building long-term relationships across all levels of the organization.
Overview
10
10
years of professional experience
Work History
Human Resources Manager
muSharp
04.2024 - 11.2024
- Oversaw HR operations, ensuring alignment with company goals and employee engagement strategies
- Led recruitment efforts to attract top talent, enhancing the organization’s workforce quality
- Implemented performance management systems to drive employee development and organizational effectiveness
- Managed payroll processes for employees, including monthly and daily wage staff, ensuring accuracy and compliance
- Developed and maintained HR policies and procedures to ensure legal compliance and support organizational objectives
- Facilitated employee engagement initiatives to foster a positive work environment and enhance employee satisfaction
- Collaborated with senior management as part of decision-making committees to align HR strategies with business objectives
- Utilized HR software tools for streamlined operations, data management, and performance tracking.
Human Resources Operations Specialist
CERP
03.2023 - 04.2024
- Managed end-to-end onboarding processes for new hires, ensuring a smooth transition into the organization
- Conducted orientation sessions, providing comprehensive information on company policies, culture, and benefits
- Regularly updated and maintained the Human Resources Information System (HRIS) to ensure accurate and current employee records
- Generated insightful reports and analytics from HRIS data to support strategic decision-making within the department
- Developed leave policies, ensuring compliance with company & legal requirements
- Monitored and ensured compliance with federal, state & local employment laws and regulations
- Managed payroll processing for both monthly and daily wage employees, ensuring accuracy and timeliness
- Regularly updated and communicated HR policies and procedures to employees
- Supported the performance appraisal process by guiding managers and employees through the process
- Assisted in the development and implementation of performance improvement plans
- Collaborated with cross-functional teams to achieve HR and organizational goals
- Actively participated in decision-making committees, contributing to strategic HR decisions
- Designed and implemented employee feedback & engagement surveys, analyzed results, and provided actionable insights to improve employee engagement
- Worked on structuring employee salaries, allowances, and benefits, addressing employee inquiries related to salary and benefits, and processing final payments, bonuses, PF, and accrued leaves
- Managed and utilized software tools like Trello, ResourceIn, PayPeople, and MyHCM for efficient HR operations and payroll processing.
Talent Acquisition Specialist
Systems Limited
01.2021 - 02.2023
- Well-versed with complete recruitment Lifecycle (end-to-end recruitment)
- Used an aggressive approach to recruiting by continuous cold calling, ruse calling, internet searches, and candidate referrals
- Utilize internet searches to identify new clients and candidates within our territory
- Maintain Client Relationships by providing qualified candidates to current job orders
- Accompany Marketing staff on sales calls to assist with selling our process to new and existing accounts
- Maintain a progressive database with over 200k+ resumes
- Maintain a Candidate “Hot List” to increase reaction time to new orders
- Thoroughly screen and qualify each candidate to his or her individual skill set
- Close Candidates on salary, position, and more
- Continued to gain valuable knowledge in the areas of Ecommerce, Data Warehousing, ERP Systems, Software, and Hardware Technologies
- Covered roles from Tier 1 to director level
- Recruit candidates for almost all domains including IT, Healthcare, Financial Services, Manufacturing, Engineering, Margate, Title and legal industries
- Attended Supplier Calls of different vendors for requirement gathering
- Effectively identified, evaluated, and hired qualified applicants through database scouring, recruiting tools, and internal job board for available roles in the US
- Recognized recruiter in all KPIs across the board
- Worked closely with onshore team of 6 people: 3 Relationship Managers and 3 Account Managers
- Trained new staff with the process and procedure
- Assessed the abilities of the applicant by pre-screening calls
- Interviewed candidates consolidating divergent techniques
- Collaborated with IT team leaders to forecast the hiring needs and objectives of the department
- Wrote and sent customized recruiting emails with current employment openings to passive candidates
- Promoted the reputation of the company for being an extraordinary workplace.
Human Resources Compliance Manager
Sharp Brains
05.2019 - 12.2020
- Developed and implemented HR strategies and initiatives aligned with the overall business strategy
- Bridged management and employee relations by addressing demands, grievances or other issues
- Managed the recruitment and selection process for internal hiring
- Developed and monitored overall HR strategies, systems, tactics, and procedures across the organization
- Prepared documentation from scratch such as Appointment letters, Employment Contracts and Letters, Internship and Experience Letter, NDA, HR Manual
- Maintained a smooth onboarding process
- Training, counseling, and coaching recruitment and operations staff
- Conducted performance and wage reviews
- Developed clear policies and ensuring policy awareness
- Prepared monthly timesheets and monthly performance reports
- Handled investigations, disciplinary, and termination procedures
- Led a team of junior human resource and recruiters
- Oversaw and managed a performance appraisal system that drives high performance
- Assessed training needs to apply and monitor training programs
- Reported to management (CEO) and provided decision support through HR metrics
- Ensured legal compliance throughout human resource management
- Led the recruitment team for global technical hiring (focusing on IT infrastructure) for different projects
- Prepared and implemented processes to optimize vetting/screening focused at improving recruitment quality and maintain the database of vetted engineers for each project
- Identified appropriate candidates and assessed their qualifications through review of their resumes, interviews, and other forms of communications
- Connected qualified candidates with hiring managers
- Maintained contact with candidates to keep them apprised of the status of their applications
- Vetted potential employees' credentials
- Provided advice to hiring managers regarding salary negotiations with finalized candidates
- Managed recruitment and operations team and enhanced work output and efficiency.
Academic Coordinator & IT Recruiter
PNY Trainings
02.2018 - 03.2019
- Responsible for hiring all technical and non-technical staff
- Trained Interns (2 HRs, 4 Office executives, 3 Office Administrators)
- Conducted Interviews (in all domains)
- Contribution in Module designing of the syllabus (8 courses)
- Prepared Academic Calendar for a whole year
- Prepared timesheets, payroll of staff
- Responsible for students' counseling, instructor's observations, and staff training
- Program scheduling and Project management (more than 38 projects)
- Preparing Official Documents (Official Letters, Designed Hr Manual, Internship Letters, Appointment Letters, Employment Contracts)
- Maintaining progress reports of students and instructors
- Public Dealing (more than 10 persons in a day)
- Event Management (one in a month)
- Event Hosting
- Staff Training
- Managed Corporate Training (6 training sessions of different programs)
- Managed online portal, web and social media pages.
Section Headed
American Lycetuff School
11.2014 - 02.2018
- Hiring staff and Teachers’ Training (teaching staff of my branch of all subjects)
- Teachers' Training (teaching staff of my branch of all subjects)
- Conducting workshops (History Geography of whole Lycetuff)
- Papers Setting
- Module designing of the syllabus (for history and Geography)
- Students' counseling (boys and girls both)
- Proper check and balance of students and teachers
- Teachers' Observations
- Counter Checking+ (all subjects)
- Planner Checking (all subjects)
- Prepare Graph Planning for Assessment Sessions (all subjects)
- Maintaining progress report of students and teachers
- Prepare Time Table of all classes
- Parents Dealing
- Teacher's Hiring
- Arrangements of P.T.Ms
- Arrangements of functions indoor and outdoor (more than 30 functions)
- Maintain Admissions and controlled withdrawals and defaulters
- Branch cleanliness
- Handling Petty cash
- Arrange requisitions.
Education
Master of Science - Mass Communication/Media Studies
12.2016
Bachelor of Arts - Economics
12.2014
Skills
- Job Fairs
- Labor & Legal Compliance
- Employee Handbook Development
- Global Sourcing
- Payroll Processing
- Operations Management
- Employee Relations
- Employee Engagement
- HR policies and procedures
- Records Management
- Corrective Action Planning
- Performance Appraisal
- Recruitment and selection
- Background Checks
- Diversity and Inclusion
- Exit Interviews and Processes
Languages
Hindi, Urdu
Native language
English
Proficient
C2
Timeline
Human Resources Manager - muSharp
04.2024 - 11.2024
Human Resources Operations Specialist - CERP
03.2023 - 04.2024
Talent Acquisition Specialist - Systems Limited
01.2021 - 02.2023
Human Resources Compliance Manager - Sharp Brains
05.2019 - 12.2020
Academic Coordinator & IT Recruiter - PNY Trainings
02.2018 - 03.2019
Section Headed - American Lycetuff School
11.2014 - 02.2018
University of The Punjab - Master of Science, Mass Communication/Media Studies
University of The Punjab - Bachelor of Arts, Economics
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