Huma Khanam
Compliance Officer
Dubai
Summary
Compliance and Risk Management Professional with 12+ years of experience in fraud detection, internal audit, regulatory compliance, and risk control across financial institutions and outsourcing firms. Proven ability to implement risk frameworks, reduce fraud exposure by 30%, and deliver fraud awareness programs that improved reporting by 20%. Adept at regulatory reviews, SLA-based investigations, and GRC frameworks. Adept communicator and cross-functional collaborator with advanced skills in RCA, SOP development, and stakeholder training.
Overview
13
13
years of professional experience
2
2
Certifications
Work History
Compliance Officer
Hexaware Technologies
2023.03 - 2025.03
- Reduced fraud exposure by 30% by performing risk-based audits and launching early detection investigations within SLA timelines.
- Delivered regulatory compliance training to 700+ employees, reducing repeat violations by 25%.
- Developed and implemented SOPs aligned with client and regulatory standards, improving operational compliance by 20%.
- Collaborated cross-functionally to ensure compliance, manage risks, and meet client requirements.
Manager, Fraud Investigation and Risk Control
ICICI Bank Limited
2019.03 - 2022.07
- Investigated fraud totaling INR 80 million/year, applying strategic fraud risk management tools.
- Reduced internal fraud cases by 18% through proactive risk audits and SMART action-based control systems.
- Increased internal fraud reporting by 20% through targeted awareness programs.
- Performed RCA on fraud cases and resolved high-risk process gaps to strengthen compliance.
Senior Executive
Home Credit India Pvt. Ltd.
2016.06 - 2019.03
- Introduced fraud hotline, reducing fraud response time and increasing reporting accuracy.
- Improved operational efficiency by 20% via process automation and risk governance frameworks.
- Served on review committee for fraud and compliance cases; ensured alignment with internal policies.
- Created dashboards for senior leadership, highlighting key fraud trends and risk metrics.
Senior Executive
VFS Global
2014.04 - 2016.06
- Led a 15-member team to deliver client services with 80% reduction in complaints through quality audits.
- Delivered vendor compliance training, increasing output by 15%.
- Introduced a performance evaluation model, reducing attrition by 40%.
Senior Executive
Onicra Credit Information Ltd.
2012.03 - 2014.03
- Conducted background verification of prospective hires using structured audit frameworks.
- Generated client-specific reports aligned with SLA and accuracy metrics.
- Maintained fraud and compliance databases to support cross-departmental operations.
Education
MBA - Finance
New Delhi Institute of Management
Skills
- Risk-Based Investigations
- Fraud Detection
- Regulatory Compliance
- Risk Management Frameworks
- Internal Audits
- Root Cause Analysis
- GRC Frameworks
- AML/KYC Compliance
- Process Improvement
- Policy & SOP Development
- SLA Management
- Regulatory Reporting
- Risk Mitigation
Certification
Fraud Examinations and Forensic Accounting – West Virginia University
Awards
- ICICI Bank – Top performer in fraud case mitigation
- ICICI Bank – Employee of the quarter for reducing fraud rate by 18%
- Hexaware Technologies – Top Performer
Timeline
Compliance Officer
Hexaware Technologies
2023.03 - 2025.03
Manager, Fraud Investigation and Risk Control
ICICI Bank Limited
2019.03 - 2022.07
Senior Executive
Home Credit India Pvt. Ltd.
2016.06 - 2019.03
Senior Executive
VFS Global
2014.04 - 2016.06
Senior Executive
Onicra Credit Information Ltd.
2012.03 - 2014.03
MBA - Finance
New Delhi Institute of Management