HUMAIRA EDRUSHI

• Delivered excellent client service, addressing queries promptly and accurately.
• Conducted screening of clients to identify sanction, PEP and adverse media risks.
• Delivered end-to-end KYC onboarding lifecycle service for new customers.
• Completed required periodic client reviews, managing workload efficiently to meet tight deadlines.
• Prepared and presented reports and analyses to senior management.
• Reviewed new customer accounts and verified customer identities.
• Assessed risks and compliance issues associated with customers or products.
• Completed QC checks on Underwriters and Case Managers for KYC.
• Supported development of relevant policies and procedures to reflect changing regulatory requirements.

• Organised company-wide events designed to boost employee morale.
• Built and cultivated lasting rapport with employees, peers, upper management and outside vendors.
• Addressed employee conflicts, following corporate procedures for timely resolution.
• Organised company-wide team-building events to boost employee morale.
• Managed benefits enrolment by answering questions and aiding employees with login details.
• Updated HR policies and documentation in line with legislative developments and GDPR requirements to ensure compliance.
• Communicated and enforced HR policies to team members, cultivating compliant and satisfied workforce.
• Handled on-boarding process for newly hired employees, including distributing paperwork.
• Oversaw exit interviews and off-boarding process for resigned and terminated employees.

• Encouraged students to work together to complete projects and solve problems.
• Arranged recreational spaces and equipment to encourage physical activity.
• Attended to younger children's basic physical needs and assisted in development of personal skills.
• Assisted teacher with using support equipment and computers during lessons.
• Supported teachers in managing challenging student behaviour, conducting progress meetings to provide feedback and recommend appropriate action.
• Organised class spaces and prepared materials for upcoming teacher lessons.
• Taught students important learning, study and behaviour management skills for academic success.
• Maintained child safety, security and good behaviour during classroom and outdoor activities.
• Helped teachers with lesson plan development, class preparation and student mentoring, improving overall department attainment.
• Prepared necessary equipment and technology ahead of class.
• Observed children during social interactions and encouraged positive choices for minimising and resolving conflicts.

• Received Bachelors Degree in Education(March 2020_June 2022:

Education ,

University of Mumbai , INDIA

• Professional development completed in HR Management(Jan 2021_May 2021)

HR Management ,

London Institute of Research and Technologies UK,

UAE