Humam Harbi

• Optimised space utilisation by rearranging warehouse layout.
• Supervised daily warehousing activities to ensure operational efficiency.
• Fulfilled customer orders promptly due to an efficient order tracking system implementation.
• Enhanced team morale with open communication and positive leadership.
• Maintained clean work environment, promoting effective workflow and reducing hazards.
• Conducted performance reviews for individual growth and overall team improvement.
• Streamlined warehouse operations by implementing efficient inventory management systems.
• Coordinated incoming goods, ensuring accurate documentation and timely distribution.
• Liaised with transport companies to enable on-time deliveries nationwide.
• Improved accuracy of stock control with regular stocktakes and database updates.
• Ensured safe working conditions through routine equipment maintenance checks.
• Handled employee issues professionally, resulting in increased job satisfaction rates amongst the workforce.
• Led health and safety audits to ensure compliance with regulations.
• Reduced order processing times by improving picking and packing methods.
• Managed supplier relations for seamless procurement processes.
• Directed staff training for improved competency and productivity levels.
• Investigated discrepancies in inventory records; ensured swift resolution of errors.
• Improved warehouse layout to maximise storage space.
• Managed warehouse inventories, suggesting and implementing ideas to improve product movement processes.
• Monitored warehouse safety and swiftly resolved hazards.
• Operated forklifts and pallet jacks in alignment with safety protocols.
• Planned work rotas to optimise team performance and target achievement.
• Reported daily warehouse performance data and updated company logs.
• Oversaw records covering purchasing transactions, distribution flow and stock storage.
• Tracked storage levels and controlled stock to meet supplier requirements and fulfill contract terms.
• Identified areas of improvement through regular performance analysis, improving overall productivity.

Other responsibilities (Sales Enhancement):

• Cultivated effective partnerships for increased sales opportunities.
• Streamlined internal processes to improve efficiency in operations.
• Collaborated with cross-functional teams, enhancing product knowledge and service delivery.
• Achieved new business development by identifying and securing high-value clients.
• Negotiated contracts with potential partners for profitable agreements.
• Managed client accounts to ensure customer satisfaction.
• Implemented customised client solutions with a focus on customer retention.
• Expertly negotiated contracts and packages to optimise yields.
• Built long-term relationships with customers and generated referrals from existing clients.
• Maintained contact with customers throughout sales and pre-delivery process.
• Sold range of goods, equipment, supplies and related services to various establishments.

• Increased equipment longevity through routine maintenance checks and services.
• Enhanced logistic processes with accurate record keeping system.
• Performed risk assessments regularly to ensure worker's safety at all times.
• Maintained warehouse layout and organisation for maximum efficiency.
• Evaluated performance metrics to improve warehouse operations.
• Collaborated with other department managers for smoother interdepartmental transactions.
• Delivered quality assurance by enforcing company policies and standards.
• Tracked supply chain movements to prevent bottlenecks or delays.
• Facilitated communication amongst team members for improved work relations.
• Trained new employees, resulting in better job proficiency and productivity.
• Managed staff rosters to maintain optimal productivity levels.
• Improved stock control systems, resulting in reduced discrepancies during audits.
• Oversaw loading and unloading processes, ensuring safe handling of goods.
• Managed end-of-day clean-up operations, maintaining a tidy working environment.
• Resolved operational issues promptly, minimizing disruptions in workflow.
• Ensured safety regulations compliance by conducting regular inspections.
• Coordinated incoming goods, ensuring accuracy in inventory management.
• Managed warehouse inventories, suggesting and implementing ideas to improve product movement processes.
• Monitored warehouse safety and swiftly resolved hazards.
• Reported daily warehouse performance data and updated company logs.
• Delegated tasks and coordinated warehouse workflow to support continuous productivity.
• Operated forklifts and pallet jacks in alignment with safety protocols.
• Enforced safety measures and proper use of PPE.
• Minimized accidents and near misses with rigorous health and safety training.
• Investigated process faults and devised targeted solutions.
• Reduced safety hazards and fostered sustainability through careful sorting and disposal of refuse and recyclables.
• Liaised with customers and other departments to plan timely transportation of goods.
• Selected, trained and performance-managed staff to build results-focused team.
• Adjusted inventory levels to keep obsolescence and cost low.
• Coordinated dispatching of transport vehicles distributing goods across UAE & Worldwide.
• Reviewed purchasing, storage and distribution practices in line of industry advancements.
• Administered expenditure, preventing budget overages with successful control strategies.
• Defined KPI targets to maintain solid standards of work in dynamic team.
• Planned logistics across international boundaries to reliably meet delivery requirements.

• Contributed significantly towards reducing financial loss within the business through diligent investigations.
• Achieved resolution on complex cases through thorough investigation techniques.
• Streamlined processes for fraud detection, optimizing efficiency across the team.
• Maintained strong communication lines between medical team members enhancing overall care coordination.
• Secured company assets by implementing robust anti-fraud strategies.
• Identified fraudulent activity by analyzing insurance claims and policyholder information.
• Prepared meticulous reports outlining findings from each investigation, aiding decision-making process.
• Conducted in-depth interviews with claimants, witnesses and professionals to gather evidence.
• Met investigation deadlines from start to finish.
• Photographed building interior and exterior to properly document features and conditions.
• Appraised property following internal standards and in compliance with UAE requirements and guidelines.
• Improved customer satisfaction by resolving issues related to medical insurance claims promptly.
• Supported human resources department in handling medical insurance claims efficiently.
• Processed medical insurance claims accurately thereby reducing payment delays.
• Documented patient medical histories and treatments in EHR system.
• Recorded accurate patient observations to limit pressure on medical teams.
• Worked effectively under pressure during intense moments of medical emergencies.
• Advised on choices of insurance policies for adequate coverage against potential risks.
• Maintained detailed records of patient medical history, vital signs and treatment plans.
• Assessed damage reports to determine validity of insurance claims.
• Trained staff in latest medical protocols enhancing service delivery.
• Advanced medical knowledge by regularly attending professional development workshops and seminars.

• Managed high volume of inbound calls for quick resolution of customer issues.
• Collaborated with sales team to maximize product visibility and sales.
• Enhanced communication channels through regular updates on company policies and promotions.
• Ensured smooth running of operations with timely preparation of reports.
• Contributed towards achieving store targets whilst ensuring adherence to service standards.
• Performed administrative duties contributing towards smooth store operations.
• Improved customer satisfaction by effectively handling complaints and inquiries.
• Assisted customers in making informed decisions by providing detailed product information.
• Managed high-volume customer queries simultaneously through effective multitasking.
• Handled phone, email and social media enquiries with consistent customer service across multiple channels.