Humayra Jahid

• Demonstrated professionalism, adaptability, and teamwork across diverse event settings.
• Applied business communication and customer engagement skills to enhance guest experience and brand image.
• Represented international brands and organizations at exhibitions, conferences, and promotional events.

Applied principles of business communication, customer management, and operations learned through BBA studies to real-world event execution.

• Evaluated applications and academic transcripts to determine eligibility and admission status.
• Managed student inquiries with professionalism, accuracy, and empathy.
• Supported admissions operations while maintaining institutional standards.

Directly utilized administrative, analytical, and organizational skills developed through Business Administration studies.

• Assisted customers with product selection and inquiries to maximize satisfaction and sales.
• Maintained brand presentation standards and supported daily retail operations.
• Strengthened customer relationships through attentive service.

Utilized sales, customer behavior, and communication knowledge from Business Administration coursework.

• Assisted passengers with airport check-in, boarding passes, and terminal navigation.
• Managed crowd control during peak travel times ensuring safety and service standards.
• Delivered high-quality customer service in a fast-paced aviation environment.

• Supervised and coordinated hostess teams across exhibitions, concerts, medical forums, and award ceremonies.
• Ensured staff punctuality, role clarity, and smooth workflow throughout events.
• Greeted and guided visitors, fostering a professional and welcoming environment.

Demonstrated leadership support, team coordination, and operational oversight, aligning with business management principles.

• Promoted products to specific markets and international audiences.
• Assisted in developing market-focused promotional strategies.
• Supported market research efforts that identified growth opportunities.

Knowledge in marketing, market research, consumer behavior, and strategic communication within an international business environment, strengthening skills in brand promotion, audience engagement, and business development.