Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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HUSAM ABDEN

HUSAM ABDEN

Dubai,Dubai

Summary

Operations Manager, as an operations manager for a group of companies specializes in selling products and services. I have gathered numerous contacts over the years and strive to meet client needs. Results-driven business leader prepared for role with robust history of steering companies toward success and fostering culture of excellence. Known for collaborative leadership approach that aligns teams with organizational objectives and drives performance. Adept at navigating complex challenges, fostering innovation, and ensuring adaptability to evolving market conditions, with focus on strategic planning and operational excellence.

Overview

14
14
years of professional experience

Work History

Operations Manager

Global Trade & Forwarding
01.2021 - Current
  • Responded to information requests from superiors, providing specific documentation.
  • Complete business setup in the mainland and free zones (DAFZA, JAFZA, RAKEZ, DMCC, DWC, DIFC)
  • Opening Corporate accounts ( AED, USD, JPY, EURO) with more than 7 banks in the UAE with a high turnover.
  • Handling compliance quires and concerns for incoming and outgoing transactions.
  • Contributed to proposal and contract development, negotiations and meetings.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan profitability goals.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Oversaw financial management, budget management, accounting and payroll activities.

CEO

Silk Way Energy Services DMCC
10.2023 - Current
  • CEO and Owner of Silk Way Energy Services DMCC, a company based in Dubai issued by Dubai Multi Commodities Center Authority.

CEO

Pro Gadget FZCO
10.2023 - Current
  • CEO and Owner of Pro Gadget FZCO a company based in Dubai, issued by Dubai Airport Free zone Authority specialized in mobile phones and accessories trading.

CEO

GG Development DMCC
02.2024 - Current
  • CEO and Owner of GG Development DMCC, a company issued by Dubai Multi Commodities Center in Dubai specialized in management services.

Marketing Specialist

2gis
02.2018 - 01.2020
  • Monitored marketing and advertising expenditures to ensure departmental budgets remained at or under established limits.
  • Developed engaging advertising media for print and online publications.
  • Organized successful product launch events to help promote brand awareness.
  • Met new customers on a daily basis to close deals and make sales.
  • Prepared marketing strategies and goals consistently translated consumer market research data into sales growth and increase profits.
  • Conducted market research to learn of current trends and to perform sales activities accordingly.

Sales and Marketing Manager

Compass International LLC
04.2015 - 05.2018
  • Assign jobs for my team.
  • Regular site visit for our customers.
  • Handling sales independently and leading the team in a very proficient manner.
  • Maintain client profile.
  • Manage and handle important customers for the company.
  • Review sales and marketing operations through assessment of customers' performance.
  • Regular visit for ministry of labor branches all around UAE to check all devices and to make sure that everything is working properly.
  • Preparing quotations and invoices.
  • Handling legal issues such as returned cheques.

Team Leader

Compass International LLC
06.2011 - 03.2015
  • Resolve customer complaints regarding sales and service.
  • Direct and coordinate activities involving the sale of manufactured products, services, commodities, property or other subjects of sale.
  • Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
  • Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
  • Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, or return-on-investment and profit-loss projections.

Education

MBA - Master in Business Administration And Operations

Abertay University
Scotland
07.2025

High School Diploma -

Scottish Qualifications Authority
Scotland
11.2024

Certified Manager (CMI) - Online

Chartered Management Institute
UK
12.2024

Business Development -

Al Neelain University
Sudan
01.2005

Language Course - Spanish Language And Literature

Busuu Learning Institute
Spain
01.2022

Skills

  • Business Operations
  • Performance Reporting
  • Planning
  • Cost Reduction
  • Communications
  • Operations Management
  • Negotiation
  • Relationship and team building

LANGUAGES

Spanish
English
Arabic

Timeline

CEO

GG Development DMCC
02.2024 - Current

CEO

Silk Way Energy Services DMCC
10.2023 - Current

CEO

Pro Gadget FZCO
10.2023 - Current

Operations Manager

Global Trade & Forwarding
01.2021 - Current

Marketing Specialist

2gis
02.2018 - 01.2020

Sales and Marketing Manager

Compass International LLC
04.2015 - 05.2018

Team Leader

Compass International LLC
06.2011 - 03.2015

MBA - Master in Business Administration And Operations

Abertay University

High School Diploma -

Scottish Qualifications Authority

Certified Manager (CMI) - Online

Chartered Management Institute

Business Development -

Al Neelain University

Language Course - Spanish Language And Literature

Busuu Learning Institute

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HUSAM ABDEN