Hussain Lokhandwala
Dubai
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sales Manager
MOOSA ALAMIR TRADING LLC
10.2022 - Current
- Developed strong rapport with customers and created positive impression of business.
- Managed approximately 20 incoming & Outgoing calls, emails per day from customers.'
- Set and achieved company defined sales goals.
- Maintained current knowledge of evolving changes in marketplace.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Stayed current on company offerings and industry trends.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Negotiated prices, terms of sales and service agreements with suppliers.
- Built relationships with customers and community to promote long term business growth.
- Met with customers to discuss and ascertain needs, tailor solutions and close orders.
- Consulted with businesses to supply accurate product and service information.
SR. OPERATION EXECUTIVE
Travel Designer Group ( www.Rezlive.com)
06.2017 - 02.2022
- Streamlined operations and prioritized tasks, allowing senior staff to increase revenue by 25%'
- Reconciliation of all Live Booking in System
- Handling Agents from UAE , Jordan ,Qatar , Thailand , Philippines & Srilanka agents Giving assistance to other Branches regarding Refunds , Check-in issues & Supplier Issue Contracting with local hotels in Middle East, Europe, America, UK, and India & Other Countries
- Strong supplier Relationship
- Making follow up calls with branches to close offline inquiries
- Getting offline quote from supplier for group booking
- Making booking in system & supplier system for Hotel, Transfers & Tours Send group quotes to branches as per the client requirement.
- Sending accounting reports for all booking to concern department
- Making payment for Concierge, Extra Breakfast, and Extra Nights & Rooms for all Branches
- Maintaining relationship with Hotels, suppliers, & Tours Companies
- Getting refund on entire booking adherence to refund policy from Hotel, Suppliers.
- Reduced operational risks while organizing data to forecast performance trends.
- Reported issues to higher management with great detail.
BUSINESS DEVELOPMENT MANAGER
Quick Businessmen Services, Dubai (UAE)
05.2014 - 04.2017
- Assisting leisure & corporate clients for International Visa Services administration & documentation work for countries such as (UK, USA, Europe, Asia, Africa etc)
- Generating new client leads by advertising in (Newspaper, Flyer distribution & Email marketing etc)
- Co-ordination with suppliers for Documents legalization procedure for UAE Residence Visas for more than 40 countries
- Handling Client inquiries for new business set-up procedure & formation of company in UAE.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
Sales Executive
Instant Travels & Tourism LLC, Dubai (UAE)
01.2012 - 03.2014
Sales Executive
Eminent Travel LLC, Dubai (UAE)
01.2011 - 12.2011
Senior Travel Consultant
Satguru Travel & Tourism, Dubai (UAE) & Sana'a (Yemen)
05.2008 - 09.2010
Process Executive
INFOSYS BPO PVT LTD, (Pune, India)
10.2006 - 02.2008
Education
Bachelor of Commerce - B.Com
M.S.University
Vadodara04.2006
H.S.C -
Rotary English Medium School
Godhra03.2003
S.S.C. -
Rotary English Medium School
Godhra03.2001
Skills
- Creative Thinking
- Social Media Marketing
- Emails Automation
- Advertising and Branding
- Advance skills in MS Office, Internet and Email applications
- New Business Development
- Market Research
- Tech-Savvy
- Relationship Building
- Lead Follow Up
- Sales closing
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Gujarati
Bilingual or Proficient (C2)
Arabic (beginner)
Beginner (A1)
References
Can Be Provided Upon Request
Hobbies and Interests
- Reading Books : Self Help, Leadership & Marketing
- Listening to Podcast ( Real Estate , Entrepreneurship , Leadership etc)
- Playing Table Tennis
- Travelling , Hiking & Camping
- Trying different Cuisines
- Attending Events & Conferences
Additional Information
- DOB : 27th Aug 1985
- Martial Status : Divorced
- UAE Driving License ( Automatic) - Valid Till Aug 2025
- Residence Permit - Valid Till Feb 2025
Certification
- Diploma in Travel & Tourism ( IATA) - Certified Travel Associate in year 2006.
Timeline
Sales Manager
MOOSA ALAMIR TRADING LLC
10.2022 - Current
SR. OPERATION EXECUTIVE
Travel Designer Group ( www.Rezlive.com)
06.2017 - 02.2022
BUSINESS DEVELOPMENT MANAGER
Quick Businessmen Services, Dubai (UAE)
05.2014 - 04.2017
Sales Executive
Instant Travels & Tourism LLC, Dubai (UAE)
01.2012 - 03.2014
Sales Executive
Eminent Travel LLC, Dubai (UAE)
01.2011 - 12.2011
Senior Travel Consultant
Satguru Travel & Tourism, Dubai (UAE) & Sana'a (Yemen)
05.2008 - 09.2010
Process Executive
INFOSYS BPO PVT LTD, (Pune, India)
10.2006 - 02.2008
Bachelor of Commerce - B.Com
M.S.University
H.S.C -
Rotary English Medium School
S.S.C. -
Rotary English Medium School
- Diploma in Travel & Tourism ( IATA) - Certified Travel Associate in year 2006.
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