Hussain Shaikh
Sharjah,U. A. E
Summary
Accomplished professional specializing in territory and account management, with a proven track record in business development and revenue growth. Expertise in contract negotiation, project management, and launching new products. Strong ability to build customer relationships and engage teams effectively. Committed to leveraging market intelligence and product knowledge to meet strategic business objectives.
Overview
32
32
years of professional experience
1997
1997
years of post-secondary education
1
1
Certification
Work history
Business Development Manager - Global Operators
Travelport
Dubai, U. A. E.
06.2017 - Current
- Managed share and volume growth of 28 countries in Africa and South Asia as part of Global operator channel.
- Key point of contact and business development for six major global and regional clients to ensure achievement of contractual obligations.
- Cultivated strong relationships with C-suite executives of top customers across assigned portfolio, reinforcing brand loyalty and securing volume objectives.
- Ensure day to day operational functionality is seamless along with identifying content and product gaps to enhance customer experience.
- Create account development plans for key customers to understand and identify customer needs and propose solutions for customer retention.
- Propose solutions to customers and distribution partners so as to create stickiness to Travelport brand.
- Hold regular business review meetings with sales and helpdesk teams of distributor partners to formulate sales strategies to effectively engage and retain customers.
Senior Key Accounts Manager
Travelport
Dubai, U. A. E.
09.2008 - 05.2017
- Assist team in management of key accounts across Dubai and northern emirates.
- Support commercial team in developing relationships with key accounts.
- Coordinate with senior decision makers to help secure sales and maintain profitability.
- Ensure high-quality relationships with key decision makers in designated accounts.
- Manage sales pipeline by identifying opportunities and proposing solutions.
- Understand and document customer profiles and requirements.
- Work alongside technical account managers to identify revenue opportunities.
- Generate detailed reports and forecasts based on sales plans.
- Participate in regular review meetings to set objectives and meet contractual targets.
IT Consultant
Orient Travel & Touring Agency
04.1997 - 08.2008
- Provided IT solutions tailored to meet business needs of the company.
- Delivered impactful training sessions to empower staff with IT skills.
- Ensured smooth operations through regular system updates and maintenance tasks.
- Supported IT requirements by maintaining, reviewing, purchasing, and installing software and technology solutions.
- Assisted in managing peer-to-peer networks across 15 branches throughout UAE.
Support Engineer
EMBEE Software Pvt. Ltd.
05.1996 - 03.1997
- Assisted in installation and implementation of software at client sites including Windows 95, Office applications, Visual FoxPro, Visual C, Lotus Notes, and Lotus SmartSuite.
- Supported clients such as Hindustan Lever, Colgate Palmolive, and Crompton Greaves in utilising various PC-based software efficiently.
- Facilitated software training sessions to enhance user competence and satisfaction.
Software Programmer
Paper Print & Products
05.1994 - 04.1996
- Delivered a custom accounting system that effectively met company financial requirements.
Finalised accurate sales, purchase, inventory reports, and financial statements.
Achieved streamlined payroll processing through successful automation. - Optimised existing systems for enhanced functionality.
Education
Bachelor of Science - Statistics and Computer Science
University of Bombay
Bombay/IndiaDiploma - Degree course in programming
Tata Unisys Limited Education Centre
Bombay/India 06.1992 - 03.1994
Skills
- Territory and account management
- Business development and revenue growth
- Contract negotiation and project management
- New product launch strategies
- Customer relations and engagement
- Leadership and teamwork
- Active listening skills
- Technical sales understanding
- Product knowledge
- Market intelligence
Certification
- Completed A level, Department of Electronics accredited degree course in programming, including Foxpro, SCO Unix, C, Oracle 6.0 etc.
- Cisco Certified Network Associate (CCNA 640-801)
LANGUAGES
Can fluently read write and speak English, Urdu, Hindi, Marathi and Gujarati.
Can read and converse in Arabic.
Affiliations
- swimming, music, traveling, indoor games
Timeline
Business Development Manager - Global Operators
Travelport
06.2017 - Current
Senior Key Accounts Manager
Travelport
09.2008 - 05.2017
IT Consultant
Orient Travel & Touring Agency
04.1997 - 08.2008
Support Engineer
EMBEE Software Pvt. Ltd.
05.1996 - 03.1997
Software Programmer
Paper Print & Products
05.1994 - 04.1996
Diploma - Degree course in programming
Tata Unisys Limited Education Centre
06.1992 - 03.1994
Bachelor of Science - Statistics and Computer Science
University of Bombay