Hussien Ibrahim
Dubai,U.A.E
Summary
Experienced retail supervisor specializing in luxury menswear and Made-to-Measure services. Proven ability to manage top-tier clients, oversee MTM operations end-to-end, and lead team performance through training, scheduling, and feedback analysis. Strong background in client recruitment, fabric knowledge, and maintaining brand guidelines while driving sales excellence.
Overview
10
10
years of professional experience
Work history
Store supervisor
TOMFORD
DUBAI
01.2022 - Current
- Trained and coached staff on MTM guidelines, fabrics, and brand standards.
- Supervised daily operations and service quality of men’s section.
- Provided weekly sales and performance feedback to management.
- Supported buying decisions through client and sales insights.
- Prepared staff schedules and ensured optimal floor coverage.
Store Supervisor
Versace
Abu Dhabi
05.2020 - 12.2021
- Assisted in inventory management to maintain sufficient stock levels.
- Fostered team collaboration, creating supportive work atmosphere for staff members.
- Provided excellent customer service, contributing to repeat business from loyal customers.
- Lead staff training sessions improving overall team productivity.
MTM Specialist
ZEGNA
Abu Dhabi
02.2016 - 03.2020
- Deliver personalized Made-to-Measure consultations aligned with ZEGNA craftsmanship and standards.
- Advise clients on fabrics, cuts, fits, and customization options.
- Manage MTM orders end-to-end, including follow-up and delivery.
- Build and maintain strong VIP client relationships.
Education
Bachelor of Business Administration - INFORMATION SYSTEM
ABUKIR HIGH INSTITUTES
Alexandria /2005 - /2009
Skills
- Team Leadership & Training
- Luxury Menswear & Fabrics
- Made-to-Measure (MTM) Expertise
- VIP Client Management
- Sales Feedback & Reporting
Timeline
Store supervisor
TOMFORD
01.2022 - Current
Store Supervisor
Versace
05.2020 - 12.2021
MTM Specialist
ZEGNA
02.2016 - 03.2020
Bachelor of Business Administration - INFORMATION SYSTEM
ABUKIR HIGH INSTITUTES
/2005 - /2009