Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic

HYDARY MAYANJA

DUBAI,UAE

Summary

Dedicated professional with a strong focus on customer service and collaborative leadership. Demonstrates exceptional attention to deadlines and excels in providing constructive feedback. Proven expertise in product knowledge, customer relations, and team work. Skilled in training and development, with a commitment to staff education and training. Aims to leverage these competencies to drive organizational success and enhance team performance.

Highly efficient and well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Responsible Team Member with punctuality and dedication. Offering years of experience in [Aviation] industry.

Overview

6
6
years of professional experience
7
7
years of post-secondary education

Work history

Team member Airside operations

Emirates Flight Catering
Dubai, UAE
03.2023 - Current
  • Ensuring smooth running of operations following all standard operating procedures.
  • collaborating and to conduct team work throughout the shift.
  • Organized staff rotation to ensure smooth operation of duties.
  • Provided excellent customer service to enhance business reputation.
  • Improved team communication by organising weekly meetings.
  • Maintained high standards of food hygiene, securing customer trust.
  • Collaborated and offered support with extra tasks to meet team goals.
  • Completed opening and closing checklists to create welcoming store environment.

Generai assistant

Emirates flight catering
Dubai, UAE
08.2021 - 03.2023
  • Coordinated deliveries with suppliers to maintain stock levels.
  • Maintained a clean, organised workspace to ensure smooth daily operations.
  • Ensured proper waste disposal practices were followed promoting environmental sustainability.
  • Carried out routine inspections of premises for safety compliance.
  • Organised staff rosters fairly distributing work shifts amongst team members.

waiter

Countyard cafeteria
Dubai, UAE
05.2021 - 08.2021
  • Explained dish components clearly to inform customers' decisions.
  • Upheld health and safety standards by regularly sanitising hands and work areas.
  • Assisted in food preparation, resulting in timely service delivery.
  • Accommodated special dietary requests, enhancing customer dining experience.

Receptionist

Daily Loaf Bakery Uganda
Kampala, Uganda
07.2019 - 02.2021
  • Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
  • Completed data entry tasks whilst adhering to strict deadlines.
  • Enhanced customer satisfaction by efficiently managing all front desk enquiries.
  • Utilised multi-line telephone system to manage incoming calls effectively.
  • Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
  • Maintained accurate logs of visitor entries for security purposes.

Education

High School Diploma - Study fully digitally

premier High School
Uganda
02.2013 - 11.2018

Foundation degree - alternative medicine

Avance International University
Uganda
03.2020 - 01.2021

certificate of completion - catering and customer science

Nsamizi Training Institute Of social Development
Uganda
04.2020 - 09.2020

Skills

  • Attention to deadlines
  • Constructive feedback
  • Collaborative leadership
  • Team worker
  • Customer Service
  • Product knowledge
  • Customer relations
  • Training and Development
  • Staff education and training

Languages

English
Advanced

Affiliations

  • Making Friends
  • Football and Reading

Timeline

Team member Airside operations

Emirates Flight Catering
03.2023 - Current

Generai assistant

Emirates flight catering
08.2021 - 03.2023

waiter

Countyard cafeteria
05.2021 - 08.2021

certificate of completion - catering and customer science

Nsamizi Training Institute Of social Development
04.2020 - 09.2020

Foundation degree - alternative medicine

Avance International University
03.2020 - 01.2021

Receptionist

Daily Loaf Bakery Uganda
07.2019 - 02.2021

High School Diploma - Study fully digitally

premier High School
02.2013 - 11.2018
HYDARY MAYANJA