Hi, I’m
Hyder Aktari
SHARJAH,UAE
Summary
Professional Restaurant Manager with over 12 years of experience in Restaurant and Catering industry. Adept at developing productive relationships with local vendors and developing wholesale client base to achieve sales goals. Strong leadership skills and proven track record of managing chain of restaurants to achieve new level of profitability and efficiency for a fine dining establishment.
Overview
12
years of professional experience
Work History
BIRYANIWALA & CO.Dubai, U.A.E
MANAGER: OPERATIONS – RESTAURANT CHAIN
02.2018 - Current
Job overview
- Supervised and managed start-up of profit-earning restaurant by managing its staffing, purchasing, marketing, menu-development, and customer relations
- Instrumental in aiding the opening of 3 more branches after second year of restaurant’s opening
- Sustained the companies’ annual profits in 2020 and 2021
- Maintained profitability during the pandemic by creating online ordering systems and partnering with all online food ordering partners
- Facilitated the building of company’s online food ordering system with 100% success rate! Implemented a revised inventory system focused on storage conditions, and ordering techniques resulting in a 6% decrease in losses created by food waste
Red Rose Group of CompaniesHyderabad, India
AREA SALES MANAGER
01.2014 - 01.2018
Job overview
- Managed all daily office operations and procedures
- Responsible for supporting the management by carrying administrative, Finance and HR work
- Monitor and manage calendars, schedule all meetings, and travel arrangements of the CEO
- IT equipment purchase as per team requirement and appoint best wholesale supplier
- Timely renewal of all AMC contracts, and license
- Built new database of supplier & vendors as per new budget Organizing the office layout and ordering stationery and equipment
- To act as a source of information and direction
- Ensure that all items are invoiced and paid on time
- Assisting Auditors in preparing financial statements Preparing checks & Bank transfers & dealing with Banks on behalf of the company.
TESCO ExpressLondon, UK
SUPERMARKET SHIFT MANAGER
01.2012 - 01.2014
Job overview
- Worked closely with management to manage staff levels and allocate resources for production plans.
- Making day to day decisions on behalf of the team and providing support to the section/department manager.
- Coaching of new starters, coordinating the team's rotations and attendance, and communicating key messages.
- Performed all special duties and projects assigned by division managers.
- Conducted stand up meetings prior to shift to discuss operational procedures, current restaurant promotions.
- Developed strategies of internal marketing and salesmanship of staff. Including creating and directing an internal marketing process whereby all front-line associates.
- Updated training and procedures to address skills gaps and challenges.
Education
UNIVERSITY of Sunderland
Master’s in Business administration from Business administration
St. Mary’s College
Bachelor of Commerce from Commerce
Skills
- Management: Skilled restaurant Operations Manager with wide experience in all areas of food service including daily operations, marketing and development, staff training, and workplace health and safety
- Financial: Excellent track record of maintaining low overhead costs, increasing sales, and accelerating profits
- Customer Relations: Proven skills in developing innovative ways to improve service and build customer loyalty
- Budget Projections and allocations
- Staff Training
- Microsoft applications (Excel, Word, Outlook)
- Various Restaurant POS systems
- Adept with all Labor law regulations
- Excellent Interpersonal Skills
Languages
ENGLISH: FLUENT
URDU/HINDI: FLUENT
FARSI: FLUENT
References
Available upon request.
Timeline
MANAGER: OPERATIONS – RESTAURANT CHAIN
BIRYANIWALA & CO.
02.2018 - Current
AREA SALES MANAGER
Red Rose Group of Companies
01.2014 - 01.2018
SUPERMARKET SHIFT MANAGER
TESCO Express
01.2012 - 01.2014
UNIVERSITY of Sunderland
Master’s in Business administration from Business administration
St. Mary’s College
Bachelor of Commerce from Commerce
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