Ian Rabo't
Dubai
Summary
Experienced Fleet Assistant Manager with a strong background in outbound operations and fleet management. Proven ability to optimize processes, reduce costs, and ensure compliance with regulations. Seeking a challenging role to leverage skills and expertise in driving operational efficiency and contributing to organizational success.
Overview
13
13
years of professional experience
Work History
Assistant Manager - Fleet
Brands for less Group
05.2023 - Current
- Manage fleet vehicle maintenance and repair to ensure optimal condition by developing preventive maintenance schedules to minimize downtime and maximize efficiency.
- Assist in preparing and monitoring fleet budget, forecasting expenses, and identifying cost-saving opportunities.
- Oversee driver schedule coordination, ensuring operational coverage & provide drivers with training on safe practices, fuel efficiency, and vehicle care.
- Stay updated on fleet management regulations, ensuring compliance.
- Maintain accurate records for inspections, registrations, and permits.
- Analyze fleet performance data, including fuel consumption and maintenance costs & Recommending improvement strategies.
- Liaising with vendors to negotiate contracts and ensure quality service & evaluating vendor performance, identifying efficiency and cost-saving opportunities.
- Working closely with Manager to develop strategies for improved cost efficiency.
- Implementation of fleet management software to streamline operations and enhance visibility.
- Provide leadership to fleet staff & Warehouse Outbound fostering a positive work environment & Conduct performance evaluation and provided training for team growth.
Supervisor Fleet
Alshaya Group
09.2019 - 05.2023
- Ensure smooth running of allocated transport shift activity, ensuring appropriate resources (people, equipment) are available to meet planned activity levels
- Analyze and maintain operation cost and annual budget
- Ensure compliance of safety standards in transportation functions by training and acknowledging all departmental employees
- Ensure maintenance and cleanliness of vehicles in good condition to Handle loading and unloading operations
- Contribute to identification, evaluation, and where appropriate implementation, of improvement initiatives within Transport operation
- Monitoring staff performance levels, providing feedback on achievement to shift manager and helping to identify improvement opportunities
- Responsible for departmental quality, productivity, overall performance, food safety compliance, regulatory compliance, and departmental safety programs.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines and achieving a saving of 30% in annual budget.
Fleet Coordinator
Alshaya Group
11.2017 - 09.2019
- Resolving and managing queries and complaints courteously and efficiently, delivery complaint logging & keeping action plans in place to improve and avoid future issues
- Cost effective route planning for Retail and Food deliveries of existing & new external, internal customer delivery launches
- Controlling all third-party supplier support for Food & Retail deliveries
- Closely monitoring team members to ensure smooth workflow to achieve daily deliveries & operations
- Responsible for all dispatching, routing, and tracking of delivery vehicles Making sure that all transport fleet vehicles are properly maintained and serviced
- Creating detailed reports on vehicle performance, mileage, driver performance, prepare daily and weekly roster including driver's attendance for reporting and payroll purposes
- Handling all Starbucks Food deliveries in UAE market aligned with UAE Food Quality standards and procedures
- Executed maintenance plans according to work schedules to minimize the downtime
Administrator
Alshaya Group
04.2014 - 11.2017
- Attending customer queries with relevant archived documents and necessary information
- Coordinating with brands by preparing daily delivery schedules and additional deliveries
- Maintain and updating analytical & productivity trackers that serve accurate information regarding store deliveries to minimize discrepancies and save unnecessary costs
- Coordinating relevant departments to maintain service quality & standard
- Assist in providing full range of office administrative support e.g Stationery ordering, office Visa renewal, reports, documents etc
- Provide HR and secretarial services e.g Data entry, leave and benefits administration, record updates, interview arrangement, employment contract, P-files, on-boarding & off-boarding, staff's annual leave record etc
- Source, negotiate, select, and manage office supplier and inventory control
- Assist in managing company-wide projects
- Provide backup assistance to front desk when needed.
Airport Service Agent
Sri Lankan Airlines
02.2011 - 02.2014
- Thorough experience in CHECK IN & BOARDING process
- Passenger Handling & PRS DCS systems of other airlines
- General knowledge of travel and visa regulations
- Use Emirates reservations system and perform basic reservations duties
- Assist in preparation and completion of pre and post flight documentation and statistical information
- Handle customer complaints and take remedial action to resolve the problem
- Maintain and establish customer service and excellent relationship
- Train and supervise new staff.
- Resolved various passenger issues by maintaining professionalism and effective communication at all times.
Education
G.C.E Advance level - Business Studies
St' Sebastian’s College
Moratuwa, Sri Lanka08.2010
G.C.E. Ordinary level -
St' Sebastian’s College
Moratuwa, Sri Lanka12.2007
Skills
- Customer Service
- Versatile Communicator
- Preventive Maintenance
- Customer Relationship Management
- Analytical Skills
- Strategic Planning
- Employee performance evaluation
- Staff Management
- Orientation and training
- Staff Training and Development
- Operations Management
- Business Analysis and Reporting
- Continuous Improvement
- Negotiation and Conflict Resolution
Uae Driving License
4253671
Personal Information
- Passport Number: N 10393451
- Date of Birth: 03/27/91
- Gender: Male
- Nationality: Sri Lankan
- Marital Status: Married
Timeline
Assistant Manager - Fleet
Brands for less Group
05.2023 - Current
Supervisor Fleet
Alshaya Group
09.2019 - 05.2023
Fleet Coordinator
Alshaya Group
11.2017 - 09.2019
Administrator
Alshaya Group
04.2014 - 11.2017
Airport Service Agent
Sri Lankan Airlines
02.2011 - 02.2014
G.C.E Advance level - Business Studies
St' Sebastian’s College
G.C.E. Ordinary level -
St' Sebastian’s College
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