Ibrahim Al-Jalla
Dubai,UAE
Summary
Whether it was volunteering, or working as a sales representative, I gained decent skills that are essential to smoothly accomplish any job at hand. I understood the fundamentals of customer service and the essential methods to maintain revenue and running sales.
Overview
7
7
years of professional experience
Work history
Sales executive
Al Kassis Jewellery, United Arab Emirates
Dubai
01.2023 - Current
- Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
- Built long-term relationships with customers and generated referrals from existing clients.
- Analysed industry and competitor trends to enhance sales strategy.
Sales Representative
Adidas Group, Syria
01.2019 - 04.2022
- Provided precise information regarding product features, pricing, and after-sales services
- Answered customers' queries about specific products and services
- Conducted price and feature comparisons to assist customers in their purchasing decisions
- Ensured product racks were consistently fully stocked
- Coordinated with the Retail Sales Representatives team to deliver excellent customer service, particularly during peak periods
Volunteer
GOPA
, Syria
07.2017 - 01.2019
- Developed facial and body control
- Understood the rules of debate
- Properly socialized and blended in work environment
- Supervised courses on Al-Amin accounting software
- implemented community initiatives such as community mapping/analysis
- Conducted more than 250 needs assessment visits and follow-ups with affected families
Education
Business administration
2022
Skills
- Customer service
- Complex negotiations
- Relationship management
- Presentations and proposals
- Microsoft Office (Word and Excel)
Languages
Arabic
Native
English
Beginner
Timeline
Sales executive - Al Kassis Jewellery, United Arab Emirates
01.2023 - Current
Sales Representative - Adidas Group, Syria
01.2019 - 04.2022
Volunteer - GOPA
07.2017 - 01.2019
Damascus University - , Business administration
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