IBRAHIM ALBAGIR
Dubai,United Arab Emirates
Summary
Versatile professional with a strong foundation in problem-solving, communication, and time management skills. Demonstrates leadership and guidance capabilities, coupled with a warm personality and genuine concern for people. Adept at working under pressure and across various departments, fostering cooperative teamwork while maintaining honesty and trustworthiness. Skilled in detailed requirements analysis and internet maintenance, with a commitment to delivering high-quality results.
Overview
4
4
years of professional experience
1
1
Certification
Work history
Customer Service
MTN Sudan
khartoum, sudan
07.2022 - 12.2023
Empathy. An empathetic listener understands and can share the customer's feelings.
Communication.
Patience.
Problem solving.
Active listening.
Reframing ability.
Time management.
Adaptability.
Receptionist
Welez Company
Khartoum
06.2020 - 06.2022
- Completed data entry tasks whilst adhering to strict deadlines.
- Maintained an organised reception area for a professional business environment.
- Assisted with administrative tasks, improving overall functionality of the office.
- Served as the initial point of contact for guests; providing warm
- Close knowledge of and internet and maintenance.
- With warm personality and concern for all people.
- I have the ability to work in any department and section
- Has the capacity and ability to work cooperatively with the others.
- Honest and trust worthy.
- Ready to work under pressure
Education
Bachelor - Civil Engineering
Civil Engineering
khartoumHigh School certificate -
Althawra 11
KhartoumDiploma - English Language
English Language
Skills
- Problem-solving skills
- Communication skills
- Time management skills
- Leadership and guidance skills
- Detailed requirements
- Internet maintenance
- Warm personality
- Concern for people
- Ability to work in any department
- Capacity to work cooperatively
- Honesty
- Trustworthiness
- Ability to work under pressure
Languages
Arabic
English
Affiliations
- Familiarity with project management, Familiarity with project planning and requirements (Primavera, AutoCAD, etc.), Familiarity with preparing bid documents, Familiarity with project design Computer skills (MS Word, Excel, PowerPoint), including database creation and presentation preparation
Certification
1/Autodesk Autocad
2/ Csi Safe
3/Csi Etabs(High Rise Building)
4/Autodesk Revet Structure
5/p6 Oracle premavera
6/Csi Sap
Custom
Holder Residence visa (transable), Dubai
Personal Information
- Date of birth: 03/24/99
- Gender: male
- Nationality: Sudanese
- Marital status: Single
- Religion: Islam
Timeline
Customer Service
MTN Sudan
07.2022 - 12.2023
Receptionist
Welez Company
06.2020 - 06.2022
Diploma - English Language
English Language
Bachelor - Civil Engineering
Civil Engineering
High School certificate -
Althawra 11
Similar Profiles
AHMED MUSTAFAAHMED MUSTAFA
Budgeting and Business Planning Manager at MTN SUDANBudgeting and Business Planning Manager at MTN SUDAN
Fatima Elzahraa Ahmed Fatima Elzahraa Ahmed null
Call Center Team Lead at MTN SudanCall Center Team Lead at MTN Sudan
Ahmed GadkarimAhmed Gadkarim
Digital Content and OTT Team Leader at Zain SudanDigital Content and OTT Team Leader at Zain Sudan
Mohammed ShafiMohammed Shafi
Client Care Specialist - Optometry at Yateem OpticianClient Care Specialist - Optometry at Yateem Optician
Muhammad RishinMuhammad Rishin
Team leader, sales operations at Tansheet Al Mubashir Technology LLCTeam leader, sales operations at Tansheet Al Mubashir Technology LLC