Summary
Overview
Work History
Education
Skills
References
Awards
Areas of Expertise
Languages
Timeline
Generic

Ibrahim Hakki UNAL

Laval

Summary

Impact-driven Sales and Marketing Manager with over 10 years of experience in Sales Strategy, Revenue Growth, Supply Chain Management, and Administration. Proven expertise in leading high-performing teams, managing large-scale projects, and building strong client relationships. Multilingual professional with a robust background in the aviation and construction industries.

Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

18
18
years of professional experience

Work History

Sales Manager

Turkish Airlines Inc.
01.2024 - Current
  • - Designed and executed sales strategies to exceed revenue targets, contributing to significant growth in the Dubai region.
  • - Managed relationships with 200+ travel agencies and corporate clients, ensuring seamless collaboration.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Attended industry events and conventions to explain sales opportunities.
  • Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
  • Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
  • Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
  • - Coordinated with HQ to implement Revenue Management Strategies, enhancing route profitability.
  • - Led regional marketing initiatives, expanding the airline's brand presence and customer loyalty.

Sales and Marketing Manager

Turkish Airlines Inc.
12.2016 - 01.2024
  • - Increased regional sales revenue by 35%, driving operational efficiency and customer retention.
  • - Spearheaded marketing campaigns, including loyalty programs and advertising, enhancing brand visibility.
  • - Negotiated contracts and managed financial policies to align with corporate objectives.
  • - Maintained high client satisfaction through proactive communication and effective problem resolution.
  • Performed competitive analyses and adjusted sales and marketing strategies accordingly.
  • Analyzed sales and marketing data for improved strategies.
  • Produced strong revenue numbers and continued promotional success with continued coaching of sales and marketing teams.
  • Managed sales promotions and marketing strategies on major social media sites.
  • Improved brand visibility with well-executed promotional campaigns and engaging social media content.
  • Increased market share by identifying untapped customer segments and developing tailored offerings to meet their needs.
  • Built relationships with customers and community to establish long-term business growth.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Drove sales by developing multi-million dollar contract sales.

Sales Specialist

Turkish Airlines HQ
11.2015 - 12.2016
  • - Conducted sales data analysis to identify emerging trends, boosting sales in Sub-Saharan Africa by 15%.
  • - Collaborated with local offices and corporate partners to develop customized marketing strategies.
  • - Facilitated business expansion by leading agency visits in Ethiopia, Nigeria, Madagascar, and Cameroon.
  • Stayed current on industry trends by attending workshops, seminars, reading trade publications; applying newly acquired knowledge into daily activities.
  • Demonstrated product features, answered questions and persuasively overcame objections.
  • Delivered engaging sales presentations, effectively communicating the value of products and services to prospective clients.
  • Drafted, finalized and submitted paperwork to complete sales.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Contributed to event marketing, sales and brand promotion.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.

Purchasing Manager

Bezmialem Foundation University & Hospital
05.2013 - 11.2015
  • - Oversaw procurement for a 2,350-employee organization, streamlining processes and achieving cost savings.
  • - Implemented the SAP Purchasing Project, enhancing operational efficiency.
  • - Negotiated contracts for essential services, including security and facilities management.
  • Conducted regular spend analysis reviews to identify opportunities for cost optimization within various categories.
  • Used MS Dynamics- AX- Axapta to authorize and monitor purchase orders and consumables.
  • Implemented policies to reduce cost and eliminate waste.
  • Trained junior staff members on best practices in purchasing management, contributing to their professional development and growth within the organization.
  • Managed supplier relationships to ensure timely delivery of products and services.
  • Developed and executed training programs for procurement team, enhancing skills and knowledge in strategic sourcing.
  • Established long-term agreements with strategic suppliers, securing favorable pricing and delivery terms.
  • Reduced material costs by negotiating favorable terms with suppliers.
  • Fostered strong relationships with strategic suppliers to secure preferential pricing and access to innovative materials.

Purchasing Chief

AnelKSA MEP Firm
08.2011 - 05.2013
  • - Managed global procurement for multimillion-dollar projects in Saudi Arabia.
  • - Negotiated supplier agreements, ensuring compliance with quality standards and budget constraints.
  • - Delivered detailed budget reports and quality assurance updates to HQ.
  • Monitored and evaluated vendor performance to determine compliance with quality standards.
  • Adjusted procedures to maximize department effectiveness.
  • Achieved cost savings by negotiating contracts and pricing with suppliers.
  • Evaluated supplier performance through regular audits and assessments, ensuring compliance with quality standards and contractual terms.
  • Coordinated with finance and budgeting departments to align procurement strategies with fiscal objectives.
  • Negotiated long-term contracts with critical suppliers to ensure supply chain stability.
  • Conducted regular spend analysis reviews to identify opportunities for cost optimization within various categories.

Technical Purchasing Engineer

Kuveyt Turk Financial Bank
08.2008 - 08.2011
  • - Led procurement for branch expansions and renovation projects, optimizing resource allocation.
  • - Collaborated on Six Sigma initiatives, driving process improvements across departments.
  • Reduced lead times by implementing lean manufacturing principles in purchasing operations.
  • Enhanced supply chain efficiency through strategic sourcing and supplier relationship management.
  • Improved quality of purchased components with thorough supplier assessments and audits.
  • Established long-term agreements with key suppliers for cost-effective pricing and reliable delivery schedules.
  • Developed strong relationships with internal stakeholders such as engineering, finance, quality assurance departments to enhance collaboration in achieving business objectives.
  • Supported purchase efforts and negotiated best payment terms and contract conditions to maintain high level of integrity.
  • Managed vendors and suppliers to meet objectives related to cost, delivery performance, and schedule.
  • Performed regular performance review with suppliers to drive continuous improvements.

Civil Engineer

Aks Construction Engineering and Trade Inc.
02.2007 - 08.2008
  • - Contributed to housing, infrastructure, and administrative projects within the family-owned construction business.
  • Optimized construction schedules by utilizing advanced project management tools and techniques, ensuring timely completion.
  • Performed routine training and attended special events to enhance job knowledge and skills.
  • Supervised construction progress on-site, addressing any discrepancies or issues promptly while maintaining safety protocols.
  • Managed quality assurance and laboratory testing for concreting operations.
  • Collaborated with multidisciplinary teams to ensure seamless coordination and timely delivery of projects.

Education

Master of Business Administration (MBA) - Business Administration And Management

Istanbul Bilgi University
Istanbul, Turkiye
01.2018

Bachelor of Civil Engineering - Engineering

University of Kocaeli
Kocaeli, Turkiye
01.2006

Skills

  • Revenue maximization techniques
  • Strategic business planning
  • Relationship building
  • Market research
  • Product knowledge
  • Sales process
  • Key account management
  • Business development and planning
  • Sales processes
  • Sales strategy development
  • Strategic planning
  • Profitability optimization

References

Available upon request

Awards

Letters of appreciation and commendations from Turkish Airlines management., Recognized for outstanding contributions to sales growth and marketing campaigns.

Areas of Expertise

  • - Sales and Revenue Growth: Strategic planning, sales forecasting, target achievement, and market share expansion.
  • - Marketing and Branding: Campaign design, corporate relations, and promotional events.
  • - Leadership and Collaboration: Team management, conflict resolution, and cross-cultural communication.
  • - Technology Proficiency: SAP, Oracle ERP, AutoCAD, Microsoft Office Suite, MIDT, and BSP systems.

Languages

English
Bilingual or Proficient (C2)
Turkish
Bilingual or Proficient (C2)
Arabic
Elementary (A2)
French
Beginner (A1)

Timeline

Sales Manager

Turkish Airlines Inc.
01.2024 - Current

Sales and Marketing Manager

Turkish Airlines Inc.
12.2016 - 01.2024

Sales Specialist

Turkish Airlines HQ
11.2015 - 12.2016

Purchasing Manager

Bezmialem Foundation University & Hospital
05.2013 - 11.2015

Purchasing Chief

AnelKSA MEP Firm
08.2011 - 05.2013

Technical Purchasing Engineer

Kuveyt Turk Financial Bank
08.2008 - 08.2011

Civil Engineer

Aks Construction Engineering and Trade Inc.
02.2007 - 08.2008

Master of Business Administration (MBA) - Business Administration And Management

Istanbul Bilgi University

Bachelor of Civil Engineering - Engineering

University of Kocaeli

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Ibrahim Hakki UNAL