Ibrahim Khateem Ibrahim Alzaabi
Abu Dhabi
Summary
To pursue a challenging position where my education, ambitions and skills can be utilized in a team environment within the Finance field with potential for mutual growth and development. Versatile Support Specialist skilled handling data, technical issues and personnel support tasks in distributed environment. Self-motivated and attentive with good interpersonal and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Finance Support Team
Assistant Accountant
07.2023 - Current
- Reduced response times for client inquiries by optimizing team workflows and communication channels.
- Spearheaded the adoption of new technologies and tools to optimize support operations, increasing efficiency, and reducing response times.
- Managed workload distribution effectively, ensuring timely resolution of tickets while maintaining a balanced workload for all team members.
- Collaborated with cross-functional teams to address systemic issues affecting overall customer experience.
Assistant, Administrative - Finance (Accounts Payable) Drilling / Projects Team
ADNOC
06.2018 - 12.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Finance Clerk - DL ADMA Drilling
ADNOC
07.2017 - 01.2018
- Maintained organized filing system for easy access to important financial documents.
- Facilitated smooth month-end closing processes by preparing necessary journal entries, account analyses, and supporting schedules.
Senior Finance Clerk - Payable and Receivable Section
ADNOC
04.2016 - 04.2017
- Managed accounts payable and receivable, ensuring all transactions were recorded accurately and on time.
- Provided excellent customer service when addressing inquiries related to billing or account issues, resolving disputes efficiently and professionally.
- Maintained organized filing system for easy access to important financial documents.
- Managed vendor relationships effectively, negotiating payment terms that aligned with company objectives while fostering positive working relationships.
Office Control Attendant - Office Security Section
ADNOC
02.2016 - 04.2016
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
Casher & Customer's Service
Commercial Bank International
01.2015 - 01.2016
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Education
High School Diploma -
Abu Dhabi School
Abu Dhabi, United Arab Emirates06.2014
Skills
- Computer and internet troubleshooting
- Using Internet
- Very good skills in using Microsoft Office Applications (Word, Power Point, Excel, Access)
- Team Management
- Coaching and Mentoring
- Month-end closings
- Microsoft Excel proficiency
Languages
Arabic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Personality Traits
- Team working
- Good communication and translating skills
- Presentation skills
- Patient
- Problem solving
- Imaginative
- Critical thinking
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteImportant To Me
Work-life balanceCompany CultureCareer advancementTimeline
Finance Support Team
Assistant Accountant
07.2023 - Current
Assistant, Administrative - Finance (Accounts Payable) Drilling / Projects Team
ADNOC
06.2018 - 12.2022
Finance Clerk - DL ADMA Drilling
ADNOC
07.2017 - 01.2018
Senior Finance Clerk - Payable and Receivable Section
ADNOC
04.2016 - 04.2017
Office Control Attendant - Office Security Section
ADNOC
02.2016 - 04.2016
Casher & Customer's Service
Commercial Bank International
01.2015 - 01.2016
High School Diploma -
Abu Dhabi School
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