Ibrahim Magdy
Port Services Supervisor / Officer
Abu Dhabi
Summary
Dynamic professional with a proven track record at Abu Dhabi Ports, excelling in strategic planning and emergency response coordination. Spearheaded the commissioning of a record-setting electric tugboat, enhancing operational readiness. Expertise in report preparation and budgeting, coupled with strong stakeholder collaboration, ensures compliance and service excellence.
Overview
4
4
years of professional experience
Work History
Officer - OSR
Abu Dhabi Ports
Abu Dhabi, United Arab Emirates
08.2023 - Current
- Actively contributed to the successful commissioning and operational readiness of the world’s most powerful electric tugboat (70+ ton bollard pull), earning a Guinness World Record through hands-on involvement and cross-team coordination.
- Worked closely with the Director of Port Services on key operational initiatives, supporting strategic decision-making and ensuring alignment with service delivery standards and operational priorities.
- Liaised with port authority and terminals for scheduling and incident management, ensuring prompt communication and issue resolution.
- Assigned duties and managed crew schedules across ports to ensure optimal resource allocation and service continuity.
- Prepared technical documentation and service scopes, working with procurement teams for sourcing and vendor management.
- Oversaw contractor performance and service execution to ensure compliance with established quality and safety standards.
- Supported safety campaigns (HSE safety flashes), driving awareness and achieving a zero-incident environment.
- Coordinated with internal departments and external stakeholders to ensure operational readiness and seamless day-to-day port activities.
Port Services Planner
Abu Dhabi Ports
Abu Dhabi, United Arab Emirates
09.2021 - 08.2023
- Managed daily operations of public slipways and marina facilities across Abu Dhabi, ensuring safety compliance, efficient resource use, and high customer satisfaction in a regulated environment.
- Coordinated with internal departments and external stakeholders to ensure operational readiness and seamless day-to-day port activities.
- Assisted with procurement processes by raising and tracking PRs, ERs, and POs, and ensured timely closure of invoicing.
- Managed billing accuracy, verified service charges, and liaised with finance for timely invoice processing and dispute resolution.
- Monitored and followed up on key operational metrics to support continuous improvement.
- Maintained up-to-date SOP documentation, contributing to compliance and service quality enhancements.
Education
Bachelor of Science - Business Administration
Abu Dhabi University
Abu Dhabi, United Arab Emirates 04.2001 -
Skills
Strategic planning
Emergency response coordination
Report preparation
Audits
Budgeting and finance
Timeline
Officer - OSR
Abu Dhabi Ports
08.2023 - Current
Port Services Planner
Abu Dhabi Ports
09.2021 - 08.2023
Bachelor of Science - Business Administration
Abu Dhabi University
04.2001 -