Ibrahim Marina
Sharjah
Summary
Professional sales executive with several years of experience attending to customer needs and converting prospects to increase sales. Accomplished in emphasizing service features and benefits, preparing sales order forms, and developing reports. Expert in overcoming objections from prospective customers to maximize sales opportunities.
Overview
12
12
years of professional experience
Work History
Sales Supervisor
Al-Nassaj Al-Asri
Sharjah
11.2023 - Current
- Supervised a sales team of 8–10 representatives, providing guidance, training, and performance monitoring.
- Managed overall sales operations at the company's headquarters.
- Monitored and analyzed sales performance to ensure achievement of monthly and quarterly targets.
- Followed up on outstanding invoices and ensured timely collections.
- Coordinated with sales representatives and management to develop effective sales strategies and territory coverage.
- Enhanced reporting and tracking systems to optimize sales efficiency.
- Successfully improved collection rates of unpaid invoices through consistent follow-up and negotiation.
- Increased team productivity by introducing structured reporting and performance reviews.
- Contributed to achieving significant growth in sales volume across multiple regions.
Sales Representative
Al-Nassaj Al-Asri
Abu Dhabi
11.2023 - 08.2024
- Covered the Abu Dhabi territory, promoting and selling company products to clients.
- Built and maintained strong customer relationships to maximize repeat business.
- Achieved sales targets consistently through effective negotiation and product presentation.
- Conducted market visits to identify new business opportunities and expand client base.
- Reported on competitor activities, market trends, and customer feedback to management.
- Consistently exceeded monthly sales targets.
- Expanded customer portfolio in Abu Dhabi by acquiring new high-value clients.
- Strengthened long-term client relationships, increasing repeat sales.
Sales Executive
Nada Al Rabie Trading Group and Rahib Interior
Abu Dhabi
01.2021 - 10.2023
- Meeting with clients through sales visits in Abu Dhabi & Al Ain.
- Demonstrating and presenting products.
- Negotiating contracts and packages.
- Working towards monthly or annual targets.
Customer Service Representative
Nada Al Rabie Trading Group and Rahib Interior
Dubai
01.2020 - 12.2020
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Ensure customer satisfaction and provide professional customer support.
Restaurant Head Manager
Dar AL Yassmen & Allya Restaurants
Syria
01.2018 - 10.2019
- Control day-to-day operations by scheduling, ordering and developing the restaurant team members.
- Control profit & loss, by following cash control procedures.
- Maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions.
- Maintain fast and accurate service, positive guest relations.
- Ensure food quality and 100% customer satisfaction.
Sales Assistant
Mapco Phone
Syria
07.2016 - 12.2017
- Greeting, advising & serving the customers in the store.
- Assisting customers in order to help them find what they need.
- Ensuring that goods are arranged in displays and on the shelves.
- Meet pre-determined sales targets.
- Making sure the store remains tidy.
- Taking card and cash payments at a Point-of-Sale unit.
Outdoor Sales Representative
Fifth Station Company
Syria
06.2013 - 04.2015
- Present, promote, and sell products/services using solid arguments to existing and prospective customers.
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
- Establish, develop and maintain positive business and customer relationships.
- Reach out to customer leads through cold calling.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Achieve agreed upon sales targets and outcomes within schedule.
- Coordinate sales effort with team members and other departments.
- Analyze the territory/market's potential, track sales, and status reports.
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Education
College of Law -
Damascus University
07.2018
Skills
Professional Skills:
- Team Leadership & Supervision
- Sales Strategy & Business Development
- Customer Relationship Management (CRM)
- Negotiation & Persuasion
- Performance Monitoring & Reporting
- Invoice Collection & Follow-up
- Communication & Interpersonal Skills
Personal Information
- License: UAE Driving License
- Date of Birth: 01/01/97
- Nationality: Syrian
Languages
Arabic
First Language
English
Upper Intermediate (B2)
B2
Timeline
Sales Supervisor
Al-Nassaj Al-Asri
11.2023 - Current
Sales Representative
Al-Nassaj Al-Asri
11.2023 - 08.2024
Sales Executive
Nada Al Rabie Trading Group and Rahib Interior
01.2021 - 10.2023
Customer Service Representative
Nada Al Rabie Trading Group and Rahib Interior
01.2020 - 12.2020
Restaurant Head Manager
Dar AL Yassmen & Allya Restaurants
01.2018 - 10.2019
Sales Assistant
Mapco Phone
07.2016 - 12.2017
Outdoor Sales Representative
Fifth Station Company
06.2013 - 04.2015
College of Law -
Damascus University