Ibrahim Muhseen

• Receives, controls and follows an organized method while opening all shipments.
• Ensures that all merchandise is in good condition by matching pricing list to the merchandise and arranges all shop items for visual display.
• Arranged products on shelves well organized and to maximize space utilization.
• Conducts regular inventory count for existing stock, as requested by the Shop Manager.

• Managed effectively in Inbound and Outbound process. Operated pallet jacks to move and store packages safely to Pallet Storage and routing to desired location. Skilled at working efficiently, correctly and quickly.
• Processed over 700 incoming shipments by scanning package receipt using handheld scanner to update system on daily basis.
• Worked on outbound process such as departing MFN shipments, rejects, returns and damaged materials processed effectively.

• Performed well on taking orders quickly and in proper sequence.
• Suggested upgrades and additional items to meet upselling goals and increased sales by 10%.
• Assisted customers by providing tracking information and resolving shipping or merchandise issues.

• Monitored about 8 to 10 staffs performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements, and top service standards.
• Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Conducted daily checks of refrigerators and freezers to verify proper food storage, surface cleaning and tested foods to verify quality and temperature.

• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Helped customers complete purchases, locate items and join reward programs.
• Worked flexible schedule and extra shifts to meet business needs.

International Professional Diploma in Supply Chain and Shipping Management Level 5, Certified by CILT (The Chartered Institute of Logistics and Transport), United Kingdom