Ibrahim Shaikh
Business Development & Procurement Professional
Dubai
Summary
Business Development Professional with over 15 years of experience in driving revenue growth, managing client relationships, and identifying new business opportunities across diverse industries. Proven expertise in negotiating contracts, optimizing processes, and fostering long-term partnerships. Now seeking to leverage my extensive experience in relationship management, strategic sourcing, and supplier negotiations to transition into a Procurement Manager role. Strong analytical skills, a results-driven approach, and a deep understanding of cost control, vendor management, and procurement strategies to deliver value and efficiency.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Business Development and Procurement Manager
Supertech Computers
Dubai
08.2023 - Current
- Spearheaded the onboarding process for new clients, carefully assessing their needs and aligning solutions to their business goals, ensuring smooth integration into our services or product offerings.
- Developed and maintained strong, long-term relationships with key stakeholders, ensuring a high client retention rate and positioning the company as a trusted partner. Regularly communicated with clients to understand evolving needs, ensuring continued satisfaction and repeat business.
- Managed the procurement of various products based on client needs, sourcing reliable vendors and negotiating favorable terms to ensure timely and cost-effective deliveries.
- Worked closely with clients to understand their specific product requirements, sourcing the best products from trusted vendors to meet those needs. Ensured that every item procured matched the client’s business goals and operational requirements.
- Resolved invoice and payment issues to facilitate prompt payment to suppliers.
- Developed and maintained relationships with key suppliers
- Collaborated with finance departments on budgeting and forecasting activities, ensuring accurate representation of procurement expenses and cost-saving opportunities.
- Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
Business Development Manager
Yes Full Circle
Dubai
01.2023 - 07.2023
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
- Drove revenue growth by identifying and securing new business opportunities in untapped markets.
Sales Manager
Tuba Garage - Sharjah
Dubai
11.2020 - 12.2022
- Developed and implemented effective sales strategies to increase monthly revenue and customer acquisition in a competitive automotive market.
- Monitored market trends and competitor activities to identify opportunities for growth and adjust sales tactics accordingly.
- Trained sales team on product knowledge, customer service techniques, and upselling strategies
- Built and maintained strong relationships with customers, ensuring repeat business and referrals by providing personalized sales experiences.
- Coordinated with the service department to promote car maintenance packages, repairs, and upgrades, contributing to increased customer retention and cross-selling opportunities.
- Increased sales revenue by developing and implementing effective sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Business Development & Sales Manager
Kosmosmith
Dubai
08.2019 - 10.2020
- Developed strong relationships with key industry stakeholders to facilitate mutually beneficial collaborations and drive business growth.
- Optimized product offerings for key customer segments based on thorough market research and customer feedback analysis.
- Negotiated favorable contracts with vendors to minimize costs while ensuring quality products or services were delivered on time.
- Collaborated across departments to ensure seamless integration of product launches into existing portfolios and maximize cross-selling potential.
- Achieved sales targets consistently by setting clear objectives, monitoring progress, and implementing corrective actions when needed.
- Conducted win-loss analyses after each major sales campaign to identify areas for improvement and implement necessary changes moving forward.
- Mentored junior sales team members, providing guidance and support to help them achieve their individual goals and contribute to the overall success of the team.
Area Sales Manager
HMD Global
Dubai
07.2018 - 06.2019
- Shared product knowledge with customers while making personal recommendations
- Maintained friendly and professional customer interaction
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Verified that all merchandising standards were maintained on a daily basis
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Maximizing sales through effective merchandising and marketing
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
Team Leader
Lava International Limited
Dubai
06.2016 - 05.2018
- Led and motivated a team of 20 salespeople across U.AE, consistently meeting or exceeding sales targets by fostering a high-performance culture.
- Conducted regular performance reviews, setting clear goals and tracking progress to ensure team alignment with regional and company objectives.
- Implemented team development programs that enhanced product knowledge and sales techniques, resulting in improved sales conversion rates.
- Implemented effective sales forecasting and resource allocation strategies, ensuring the team met monthly, quarterly, and annual sales targets.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Retail Sales Executive
Dell EMC
04.2012 - 02.2016
- Strengthened store reputation by providing exceptional service, maintaining a clean environment, and addressing customer concerns quickly.
- Participated in regular trainings to stay updated on product knowledge, trends, and sales techniques.
- Developed strong relationships with clients through attentive listening and personalized recommendations.
- Performed regular competitor analysis to identify opportunities for enhancing our offerings or adjusting pricing strategies as needed.
- Increased customer satisfaction by resolving issues promptly and professionally.
Retail Sales Executive
Micromax
10.2009 - 11.2011
- Managed inventory effectively to ensure optimal stock levels and prevent stockouts or overstock situations.
- Improved store layout for enhanced customer experience and ease of navigation.
- Acted as a brand ambassador by representing the company positively in all customer interactions and upholding the highest standards of professionalism.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Managed day-to-day staffing and handled scheduling for all store employees.
- Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Education
Bachelor Program of Business Management - Sales Management
Indian Institute of Management And Engineering Studies
India Karnataka 07.2010 - 08.2013
Skills
Supplier management
Price negotiation
Market analysis
Decision-making
Procurement expertise
Problem-solving
MS office
Relationship building
Problem-solving abilities
Time management
Price negotiations
Team leadership
Personal Information
- Place of Birth: Dubai
- Date of Birth: 05/19/92
- Gender: Male
- Nationality: Indian
- Driving License: Light Vehicle
- Marital Status: Married
Timeline
Business Development and Procurement Manager
Supertech Computers
08.2023 - Current
Business Development Manager
Yes Full Circle
01.2023 - 07.2023
Sales Manager
Tuba Garage - Sharjah
11.2020 - 12.2022
Business Development & Sales Manager
Kosmosmith
08.2019 - 10.2020
Area Sales Manager
HMD Global
07.2018 - 06.2019
Team Leader
Lava International Limited
06.2016 - 05.2018
Retail Sales Executive
Dell EMC
04.2012 - 02.2016
Bachelor Program of Business Management - Sales Management
Indian Institute of Management And Engineering Studies
07.2010 - 08.2013
Retail Sales Executive
Micromax
10.2009 - 11.2011
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