Digital transformation and operations manager with a background of driving end-to-end delivery of programs in digital, technology, and client functions.
With a career in delivery, and progressed to leading cross-functional teams, suppliers, and partners to deliver business transformation programs involving process improvement, technology integration, and client experience uplift.
I possess skills in connecting strategy and delivery: orchestrating teams, systems, and stakeholders to work in concert to produce operational excellence and long-term growth.
Now focused on expanding my impact at management level, I am passionate about building agile operations, empowering teams, and driving innovation across complex digital ecosystems.
Managed end-to-end digital transformation programs for large clients, including operation effectiveness, technology integration, and business growth.
Planned and executed digital and operations strategies in alignment with clients' business outcomes and market imperatives.
Managed end-to-end delivery of digital projects like automation, process improvement, and data-driven performance, AI programs.
Advising client leadership on digital roadmaps, technology adoption, and change management to ensure successful delivery.
Designing governance and KPI frameworks for tracking progress, value realization, and strategic impact.
Build and lead cross-functional teams that drive innovation, accountability, and execution excellence.
Oversee digital marketing and performance marketing campaigns across all platforms, optimizing campaigns for ROI and engagement.
Use data analytics and marketing automation features to enhance targeting, conversion, and customer experience.
Collaborate with creative and media groups to orchestrate transformation strategy aligned with digital brand presence.
Developed and executed digital marketing strategies within multi-channel campaigns to establish brand and ROI.
Lead and direct cross-functional groups to collaborate, innovate, and provide performance excellence.
Oversee digital ad budget management, campaign analysis, and performance optimization to provide measurable results.
Offer advice to leadership on digital trends, tech adoption, and marketing transformation programs to drive competitive momentum.