Sales Representative
Vodafone
Cairo, Egypt
02.2021 - Current
- Developed new business by networking with valuable customers.
- Set up appointments with potential and current customers to discuss new products and services.
- Presented latest merchandise to prospective buyers.
- Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Built lasting relationships with clients through customer service interactions.
- Resolved customer concerns promptly to maintain satisfaction.
- Responded to telephone and in-person requests for information.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Adapted sales techniques to specific clients and promoted products based on individualised client needs.
- Collected and processed payments.
- Used consultative sales approach to understand and meet customer needs.
- Reduced customer wait times through optimised checkout processes.
- Educated customers on promotions, offers and special events to enhance product sales.
- Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
