Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
IBRAHIM BADUSHA  YOUSAF

IBRAHIM BADUSHA YOUSAF

DUBAI,UNITED ARAB EMIRATES

Summary

Experienced service crew member with a strong background in customer service, order handling, and food preparation in a fast-paced restaurant environment. Skilled in teamwork, maintaining cleanliness and hygiene standards, and delivering efficient, friendly service to ensure customer satisfaction

Overview

8
8
years of professional experience

Work history

Supervisor

POTS AND PAINTS CAFE
DUBAI, UNITED ARAB EMIRATES
01.2022 - Current
  • Provided constructive feedback to staff for improved performance levels.
  • Managed daily operations to increase productivity.
  • Identified potential risks and mitigated them through proactive measures.
  • Oversaw inventory management to avoid any shortage or excess stock issues.
  • Ensured smooth operations with regular maintenance checks.
  • Implemented company policies effectively, maintained high standards of service delivery.
  • Improved team efficiency by implementing new scheduling practices.
  • Promoted a safe work environment by enforcing strict adherence to safety regulations.
  • Coordinated with other supervisors to maintain consistency across shifts.
  • Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
  • Organised team resources, resulted in improved project timelines.

Service crew member

MCDONALD'S
SHARJAH, UNITED ARAB EMIRATES
01.2018 - 01.2020

▪️Provided friendly and efficient customer service, ensuring high customer satisfaction.

▪️Took customer orders accurately and handled cash/card payments responsibly.

▪️Prepared food and beverages while following company quality, hygiene, and safety standards.

▪️Worked effectively with team members to maintain fast service and a clean work environment.

Education

Diploma of Higher Education - Food and beverage

ITH Institute of Professional Studies
Palakkad,Kerala,
04.2017

Certificate of Higher Education - Commerce

GHSS KARIMBA
Kalladikkode, Palakkad, Kerala
03.2016

Skills

  • Leadership competence
  • Ethical standards
  • Workplace mediation
  • Customer services excellence
  • Technical proficiency
  • Marketing strategy
  • Staff scheduling
  • Task prioritisation
  • Team motivation
  • Problem analysis
  • Operational efficiency
  • Customer Service
  • Team Leadership
  • Leadership
  • Quality Control
  • Inventory control
  • Inventory management

Languages

Malayalam
Native
English
Advanced
C1
Tamil
Proficient
C2

Timeline

Supervisor

POTS AND PAINTS CAFE
01.2022 - Current

Service crew member

MCDONALD'S
01.2018 - 01.2020

Diploma of Higher Education - Food and beverage

ITH Institute of Professional Studies

Certificate of Higher Education - Commerce

GHSS KARIMBA
IBRAHIM BADUSHA YOUSAF