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Ibrahim K. Al Hamad
Operations Manager
Dubai,
Summary
I have over 5 years of solid background and multitasking skills in Construction and Engineering Consultants as an operations Manager, projects communications, coordination, and office administrative tasks. I am looking to enhance my skills, share my knowledge in a work-related environment and learn new things that will make me a better professional. Use my talents by putting them into good use for the benefit of the organization that I work for, using initiative to develop an effective solution to problems with an active and dynamic approach to work and getting things done efficiently & unsupervised. A highly reliable individual who would be a valuable asset to the company I work with.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Operations Manager
Al Mamzar Engineering Consultancy
Dubai
10.2021 - Current
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Formulated processes to reduce downtime and financial loss.
- Introduced new methods, practices and systems to reduce turnaround time.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Operations Manager
MIDMAC Construction LLC
Dubai
10.2020 - 10.2021
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Identified procedure or process changes required to improve performance and productivity.
- Developed systems to track and log work issues.
- Built and reviewed master service agreements to simplify and streamline contract negotiation process.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Formulated processes to reduce downtime and financial loss.
Office Administrator
Al Hamad International Contracting
Dubai
05.2019 - 06.2020
- Supported office manager with proactive correspondence management, document coordination and customer relations.
- Produced high-quality communications for internal and external use.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Edited documents to improve accuracy of language, flow and readability.
Lab Assistant Intern
Al Dhaid Hospital
Sharjah
01.2018 - 10.2018
- Tracked collected specimens by initialing, dating and noting times of collection.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Prepared blood smears and determined levels of normalcy.
- Logged patient information and recorded results into system.
- Set and oversaw quality assurance guidelines for laboratory work.
- Processed patient specimens according to priority and documented results.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Salesman
TASCOSTAR Medical Equipment Trading LLC
Dubai
10.2017 - 11.2017
Salesman
LaBelle Chocolate & Flowers
Ajman
10.2016 - 11.2016
Treasurer
University of Sharjah
Sharjah
02.2013 - 02.2014
- Drafted treasury reports to support management decision-making needs.
- Advised management regarding significant expenditures to keep operations in line with budget limitations.
- Worked with both internal and external users to create detailed financial reports.
- Managed daily financial functions in collaboration with accounting and payroll personnel.
Receptionist
Suhaib Construction LLC
Sharjah
06.2011 - 02.2012
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients and updated client records.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Provided clerical support to company employees by copying, faxing and filing documents.
Receptionist
CAST Construction LLC
Dubai
06.2009 - 09.2009
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Corresponded with clients through email, telephone or postal mail.
- Scheduled and confirmed appointments and meetings for senior management team.
- Provided clerical support to company employees by copying, faxing and filing documents.
Education
BSc. - Medical Lab Sciences
03.2012 - 06.2016
Chancellor's Honors ( 3.9/4.0 GPA )
Diploma - Interior Design
09.2021 - 02.2022
High School Diploma -
09.2007 - 06.2011
Skills
Operations oversight
Software
AutoCAD
Government Online Platforms
Additional Information
Resolute and dependable - high personal standards and diligence.
Self-aware and Active - always seeking to learn and grow.
Interests
Fitness and CrossFit
IT, Technology and Daily Tech
Gaming
Timeline
Operations Manager - Al Mamzar Engineering Consultancy
10.2021 - Current
University of Sharjah - Diploma, Interior Design
09.2021 - 02.2022
Operations Manager - MIDMAC Construction LLC
10.2020 - 10.2021
Office Administrator - Al Hamad International Contracting
05.2019 - 06.2020
Lab Assistant Intern - Al Dhaid Hospital
01.2018 - 10.2018
Salesman - TASCOSTAR Medical Equipment Trading LLC
10.2017 - 11.2017
Salesman - LaBelle Chocolate & Flowers
10.2016 - 11.2016
Treasurer - University of Sharjah
02.2013 - 02.2014
University of Sharjah - BSc., Medical Lab Sciences
03.2012 - 06.2016
Receptionist - Suhaib Construction LLC
06.2011 - 02.2012
Receptionist - CAST Construction LLC
06.2009 - 09.2009
Al Ma'rifa International Private School - High School Diploma,
09.2007 - 06.2011
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