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Ibrahim K. Al Hamad
Operations Manager
Dubai,
Summary
I have over 5 years of solid background and multitasking skills in Construction and Engineering Consultants as an operations Manager, projects communications, coordination, and office administrative tasks. I am looking to enhance my skills, share my knowledge in a work-related environment and learn new things that will make me a better professional. Use my talents by putting them into good use for the benefit of the organization that I work for, using initiative to develop an effective solution to problems with an active and dynamic approach to work and getting things done efficiently & unsupervised. A highly reliable individual who would be a valuable asset to the company I work with.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Operations Manager
Al Mamzar Engineering Consultancy
Dubai
10.2021 - Current
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Formulated processes to reduce downtime and financial loss.
- Introduced new methods, practices and systems to reduce turnaround time.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Operations Manager
MIDMAC Construction LLC
Dubai
10.2020 - 10.2021
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Identified procedure or process changes required to improve performance and productivity.
- Developed systems to track and log work issues.
- Built and reviewed master service agreements to simplify and streamline contract negotiation process.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Formulated processes to reduce downtime and financial loss.
Office Administrator
Al Hamad International Contracting
Dubai
05.2019 - 06.2020
- Supported office manager with proactive correspondence management, document coordination and customer relations.
- Produced high-quality communications for internal and external use.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productivity.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Edited documents to improve accuracy of language, flow and readability.
Lab Assistant Intern
Al Dhaid Hospital
Sharjah
01.2018 - 10.2018
- Tracked collected specimens by initialing, dating and noting times of collection.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Prepared blood smears and determined levels of normalcy.
- Logged patient information and recorded results into system.
- Set and oversaw quality assurance guidelines for laboratory work.
- Processed patient specimens according to priority and documented results.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Salesman
TASCOSTAR Medical Equipment Trading LLC
Dubai
10.2017 - 11.2017
Salesman
LaBelle Chocolate & Flowers
Ajman
10.2016 - 11.2016
Treasurer
University of Sharjah
Sharjah
02.2013 - 02.2014
- Drafted treasury reports to support management decision-making needs.
- Advised management regarding significant expenditures to keep operations in line with budget limitations.
- Worked with both internal and external users to create detailed financial reports.
- Managed daily financial functions in collaboration with accounting and payroll personnel.
Receptionist
Suhaib Construction LLC
Sharjah
06.2011 - 02.2012
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients and updated client records.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Provided clerical support to company employees by copying, faxing and filing documents.
Receptionist
CAST Construction LLC
Dubai
06.2009 - 09.2009
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Confirmed appointments, communicated with clients and updated client records.
- Corresponded with clients through email, telephone or postal mail.
- Scheduled and confirmed appointments and meetings for senior management team.
- Provided clerical support to company employees by copying, faxing and filing documents.
Education
BSc. - Medical Lab Sciences
03.2012 - 06.2016
Chancellor's Honors ( 3.9/4.0 GPA )
Diploma - Interior Design
09.2021 - 02.2022
High School Diploma -
09.2007 - 06.2011
Skills
Operations oversight
Operational protocols
Construction standards
Conflict resolution skills
Project Management
Office management experience
Communications
Multitasking Abilities
Emails Handling
UAE Driving License
Software
AutoCAD
Government Online Platforms
Additional Information
Resolute and dependable - high personal standards and diligence.
Self-aware and Active - always seeking to learn and grow.
Interests
Fitness and CrossFit
IT, Technology and Daily Tech
Gaming
Timeline
Operations Manager - Al Mamzar Engineering Consultancy
10.2021 - Current
University of Sharjah - Diploma, Interior Design
09.2021 - 02.2022
Operations Manager - MIDMAC Construction LLC
10.2020 - 10.2021
Office Administrator - Al Hamad International Contracting
05.2019 - 06.2020
Lab Assistant Intern - Al Dhaid Hospital
01.2018 - 10.2018
Salesman - TASCOSTAR Medical Equipment Trading LLC
10.2017 - 11.2017
Salesman - LaBelle Chocolate & Flowers
10.2016 - 11.2016
Treasurer - University of Sharjah
02.2013 - 02.2014
University of Sharjah - BSc., Medical Lab Sciences
03.2012 - 06.2016
Receptionist - Suhaib Construction LLC
06.2011 - 02.2012
Receptionist - CAST Construction LLC
06.2009 - 09.2009
Al Ma'rifa International Private School - High School Diploma,
09.2007 - 06.2011