Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Ibrayymjan Saparov

Ibrayymjan Saparov

Dubai,UAE

Summary

Professional and welcoming, well-qualified hotel receptionist with strong communication and interpersonal skills, combined with proficiency in handling administrative tasks. Adept at managing guest enquiries and ensuring smooth front desk operations. Committed to enhancing guest experiences and contributing to overall success of hotel.

Friendly Hotel Receptionist with knack for creating welcoming environments and resolving guest concerns quickly. Enhanced guest satisfaction scores through attentive service and seamless check-in/check-out processes. Known for fostering positive relationships with guests and colleagues, leading to repeat business and team harmony.

Experienced with focus on providing exceptional guest services in hospitality setting. Capable of ensuring smooth front desk operations through strong communication and organisational skills. Committed to creating welcoming environment and resolving guest issues promptly.

Friendly hotel reception professional with background in hospitality. Highly organised with great multitasking abilities to manage busy front-of-house services. Passionate and enthusiastic to deliver first-class customer care.

Guest-focused hospitality team member dedicated to promoting services and maintaining high customer satisfaction. Exceeds expectations for speed, knowledge and attention to detail.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Overview

2
2
years of professional experience

Work History

Hotel receptionist

Hotel Tourism
Istanbul, Turkey
12.2022 - 04.2025
  • Increased efficiency by swiftly resolving any complaints or issues.
  • Streamlined check-in procedure by efficiently handling guest documents.
  • Reduced wait times with high-speed processing of reservations.
  • Responded promptly to customer queries, ensuring an enjoyable stay.
  • Conducted room inspections regularly for maintaining high cleanliness standards in collaboration with housekeeping staff.
  • Handled telephone enquiries professionally, delivering accurate information about the hotel and its services.
  • Maintained clean and organised reception area, creating a welcoming atmosphere.
  • Assisted in concierge services such as booking taxis or recommending local attractions, improving overall holiday experience.
  • Processed payments accurately, guaranteeing smooth transactions for guests.
  • Facilitated easy communication with non-English speaking guests using translation skills when necessary.

Education

Certificate of Higher Education - Turkmenabat

High school
Turkmenabat
09.2008

Skills

  • Front desk operation
  • Multilingual communication
  • Hospitality standards knowledge
  • Reservation handling
  • Customer relationship management systems
  • Professional demeanour
  • Professional discretion
  • Administration

Languages

Russian, Turkish
Native
English
Upper intermediate
B2

Timeline

Hotel receptionist

Hotel Tourism
12.2022 - 04.2025

Certificate of Higher Education - Turkmenabat

High school
Ibrayymjan Saparov