Microsoft Office
idil ADIGUZEL
Human Resources Managment
Dubai
Summary
I graduated with honors in Human Resources Management on a full scholarship, enhancing my international communication skills through language training in Turkey and the UK. I began my career in sales and as a cabin crew member, where I honed my customer service and strong communication abilities.
My professional journey spans healthcare tourism, event management, international sales, and digital content creation, making me a versatile professional. The discipline and crisis management skills I gained as cabin crew enable me to make effective decisions in fast-paced, high-pressure environments. In sales, my persuasive skills and customer-centric approach helped me consistently achieve targets.
I thrive in competitive environments and quickly adapt to changing conditions. Building trust, communicating effectively, and creating memorable experiences are my strongest assets. Currently based in Dubai, I am eager to contribute my skills and global vision to innovative and forward-thinking teams.
Overview
13
13
years of professional experience
9
9
years of post-secondary education
6
6
Certifications
2
2
Languages
Work History
Real Estate Agent
Roca Real Estate
02.2025 - Current
- Communicated with clients to understand property needs and preferences.
International Coordinator
Op. Dr. Cem Berkay SINACI
Istanbul
01.2024 - 12.2024
- Led the end-to-end coordination of surgical procedures for international patients, ensuring a seamless medical tourism experience.
- Managed sales and marketing activities, including patient consultations, treatment planning, and follow-up strategies.
- Acted as the main point of contact for foreign patients, providing personalized assistance before, during, and after medical treatments.
- Facilitated medical translation and communication between doctors and patients to ensure accurate understanding and satisfaction.
- Contributed to business growth by increasing international patient referrals and building strong relationships with global partners.
Intership
Altunbilekler
07.2024 - 07.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Cabin Crew
Turkish Airlines
09.2023 - 12.2023
- Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Assisted passengers with special needs, providing personalized care and support throughout the flight.
- Supported smooth meal service operations by accurately taking orders from passengers, serving meals efficiently while accommodating dietary restrictions or allergies upon request.
Cabin Crew
Pegasus Airlines
Istanbul
07.2022 - 08.2023
- Contributed to airline''s reputation for punctuality by swiftly completing cabin preparation tasks prior to passenger boarding.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Cleaned and serviced aircraft cabin, galleys and lavatories.
- Checked whether personnel completed required duties and responsibilities during respective shifts.
Medical Sales Representative
Pharmactive İlaç
Mugla
06.2019 - 02.2020
- Implemented successful marketing strategies for new product launches, resulting in high adoption rates among healthcare providers.
Medical Sales Representative
Neutec Ilac
11.2018 - 06.2019
Medical Sales Representative
Abdi Ibrahim Pharmaceticals
04.2017 - 10.2017
- Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
Sales Supervisor
PROFUN Organization and Travel
02.2015 - 06.2015
- Co-founded a youth-led organization focused on empowering university students through employment and entrepreneurship opportunities.
- Organized large-scale social and cultural events, managing all aspects from concept to execution.
- Successfully handled ticketing and sales operations, contributing to the financial sustainability of the organization.
- Recruited, trained, and managed student teams, creating part-time job opportunities for peers.
- Built strong campus and community networks, increasing event participation and brand visibility
Freelancer
Steel Orbis
Qatar-Istanbul
01.2012 - 05.2012
- Managed social media content creation for a leading iron and steel company, aligning visuals with brand identity and marketing goals.
- Conducted on-site photography at national and international trade fairs, delivering high-quality visual assets for digital platforms.
- Collaborated with marketing teams to boost online engagement and increase visibility of event participation.
Education
Lisans Derecesi - Human Resources Managment
Maltepe University
Istanbul,Turkey 01.2010 - 01.2015
High School Diploma -
Mugla Anadolu Lisesi
Mugla,Turkey 09.2006 - 06.2010
Skills
- Customer Relationship Management
- Sales & Marketing Strategy
- International Patient Coordination
- Event Planning & Organization
- Social Media Management
- Content Creation (Photo & Video)
- Communication & Negotiation
- Problem Solving & Multitasking
- Project Coordination
- Team Leadership
- Adaptability & Fast Learning
- Fluency in Turkish and English
- Basic Design Tools (eg, Canva, Photoshop – optional)
- Microsoft Office Suite & Google Workspace
Software
Certification
Tomer english certificate (Turkish Ministry of Tourism)
hobbies
Horseback riding, parachute jumping,Latin dance, theater and performing arts, quantum physics, yoga and meditation, personal development, psychology.
Timeline
Real Estate Agent
Roca Real Estate
02.2025 - Current
Intership
Altunbilekler
07.2024 - 07.2024
Tomer english certificate (Turkish Ministry of Tourism)
02-2024
International Coordinator
Op. Dr. Cem Berkay SINACI
01.2024 - 12.2024
Cabin Crew
Turkish Airlines
09.2023 - 12.2023
Cabin Crew
Pegasus Airlines
07.2022 - 08.2023
English Course completion
11-2019
I received two awards—one for a leading role and one for a supporting role—in a nationwide traditional inter-high school theater competition.
09-2019
Medical Sales Representative
Pharmactive İlaç
06.2019 - 02.2020
Medical Sales Representative
Neutec Ilac
11.2018 - 06.2019
UTT qualification
06-2018
Medical Sales Representative
Abdi Ibrahim Pharmaceticals
04.2017 - 10.2017
Euro Speak FCE exam (InEngland)
06-2016
Aytunc Benturk Dance Academy
06-2015
Sales Supervisor
PROFUN Organization and Travel
02.2015 - 06.2015
Freelancer
Steel Orbis
01.2012 - 05.2012
Lisans Derecesi - Human Resources Managment
Maltepe University
01.2010 - 01.2015
High School Diploma -
Mugla Anadolu Lisesi
09.2006 - 06.2010
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