Ihab Mohamed Salah El Din
Dubai,UAE
Summary
Seeking a new challenge in a gainful position, where my educational studies, knowledge, and accomplishments will contribute to achieve best performance & success of your organization, and helping me to improve my career skills.
Overview
13
13
years of professional experience
Work history
Business Development Officer
Daman national health Insurance
Dubai, United Arab of emirates
04.2023 - Current
- In insurance field : - Business development officer with Daman medical insurance
- Developed and implemented customer acquisition strategy that increase Daman's market share.
- Established a network with strategic third part, resulting in new lead generation.
Area sales manager
WE telecom Egypt
Alexandria , Egypt
09.2020 - 01.2023
- In Alex region with WE Telecom Egypt (franchise account).
- Expanded market share by 35%, increasing sales to retailers and distributors.
- Analysed sales to identify top-performing products.
- Generated company growth through market expansion and sales.
- Planned and developed strategies to increase sales territory positioning, exceeding company targets.
- Monitored sales team performance, providing effective training to help reach revenue and profit targets.
- Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
store manager
WE Telecom Egypt
Alexandria, Egypt
10.2018 - 09.2020
- Monitored stock levels and wrote timely order supply requests to replenish merchandise.
- Completed opening and closing procedures each day.
- Stocked and restocked inventory upon delivery receipt, maintaining accurate supply records.
- Maximized profitability through efficient budgeting and identified opportunities for growth.
- Assisted in recruiting, hiring and onboarding store staff.
- Analysed daily and weekly sales results and maintained ongoing, productive dialogue with area manager and peers on sales performance.
Deputy Store Manager
Orange Telecom
Alexandria, Egypt
09.2015 - 10.2018
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Assisted customers with varying questions using product knowledge and service expertise.
- Organised and coordinated sales team schedules, helping staff meet company and client expectations.
- Coached team members to reach and exceed weekly and monthly sales goals.
- Assisted in managing and creating KPI targets to drive performance and secure economic progress.
Travel Consultant
Rhapsody Travel Group
Alexandria, Egypt
09.2010 - 07.2015
- Offered exemplary service to new and existing clients, helping to build lasting relationships and secure new travel assignments.
- Conducted thorough market research to maintain advanced knowledge on top destinations and travel trends.
- Managed portfolios of High Net Worth clients, providing comprehensive service from pre- through post-trip.
- Handled large volumes of email enquiries daily, exceeding agency averages.
- Utilised Global Distribution Systems to conduct booking transactions.
Education
ticketing basic course (19/7/2008 - 9/8/2008) with Egypt air -
Alexandria University
ticketing course of Amadeus - Egypt
undefined
University of Alexandria
2010
Skills
- Computer Skills:
- Experienced in use of
- Microsoft Office Word, PowerPoint and Excel
- Experienced in use of Internet accessing, browsing and e-mail handling
- Personal Skills:
- Team work: Capable of working within a team
- Communication skills: able to deal with different kinds of people
- Able to work under pressure
- Self confidence
- Big knowledge of solving problems and dealing with customers problems
- Multi-channel engagement
- Sales process optimisation
- Sales prospecting techniques
- Zoom sales calls
- Quotation conversion techniques
- Warm and cold calling
- Proposal writing
Languages
Arabic
Native
English
Advanced
Italian
Beginner
Timeline
Business Development Officer
Daman national health Insurance
04.2023 - Current
Area sales manager
WE telecom Egypt
09.2020 - 01.2023
store manager
WE Telecom Egypt
10.2018 - 09.2020
Deputy Store Manager
Orange Telecom
09.2015 - 10.2018
Travel Consultant
Rhapsody Travel Group
09.2010 - 07.2015
ticketing basic course (19/7/2008 - 9/8/2008) with Egypt air -
Alexandria University
ticketing course of Amadeus - Egypt
undefined
University of Alexandria
Similar Profiles
SREEKUMAR N TSREEKUMAR N T
Credit Controlling Officer at DAMAN - National Health Insurance CompanyCredit Controlling Officer at DAMAN - National Health Insurance Company
Princee Princee null
Data Enrichment Analyst at Ducont System ( Daman National Health Insurance )Data Enrichment Analyst at Ducont System ( Daman National Health Insurance )
ABDUL KAYOUM J.RABDUL KAYOUM J.R
Facility Management Officer at Daman - National Health InsuranceFacility Management Officer at Daman - National Health Insurance
Mayur PrajapatiMayur Prajapati
Senior Sitecore Consultant at Emirates NBDSenior Sitecore Consultant at Emirates NBD
Anagh GopalakrishnanAnagh Gopalakrishnan
HR Specialist/ PRO at PURE FOOD PROCESSING INDUSTRIES LLCHR Specialist/ PRO at PURE FOOD PROCESSING INDUSTRIES LLC