Open to work
IHIRWE KALISA SYBELLA
Dubai,UAE
Summary
Results-driven professional skilled in verbal and written communication, active listening, and collaboration. Strong problem-solving and decision-making capabilities enhance team coordination. Proficient in computer literacy and Microsoft Office tools, focused on utilising these strengths to support team objectives and drive organisational success.
Overview
3
3
Languages
1
1
Certification
3
3
years of post-secondary education
1
1
year of professional experience
Work history
Customer Care Intern
Equity Bank Rwanda
Kigali, Rwanda
2025.03 - 2025.12
- Managed the communication team in community outreach events.
- Communicated information to team members and community members.
- Supported in developing strategies for communication of project activities.
- Provided good co-ordination between various teams engaged in the project.
Front desk receptionist
Al Shamali International Freight Services
Kigali, Rwanda
2024.08 - 2025.03
- Coordinated guest arrival and seating arrangements for school function, ensuring a welcoming atmosphere.
- Interacted professionally with participants, guests, and organisers, fostering positive relationships.
- Planned event schedules and facilitated smooth execution of events, enhancing participant experience.
- Coordinated event logistics for the organising committee.
Education
Bachelor’s - Entrepreneurial Leadership
African Leadership University
Kigali, Rwanda 2026.01 - 2026.08
Advanced Level Certificate of Education - Literature, Economics, and Geography
King David Academy
Kigali, Rwanda 2022.01 - 2024.07
Skills
- Event coordination
- Team coordination
- Verbal and written communication
- Email communication
- Computer skills
- Microsoft Office basics
- Internet research and browsing skills
- Problem solving
- Decision making
- Teamwork and collaboration
- Active listening
LANGUAGES
Native Kinyarwanda speaker
Fluent in English (speaking and writing)
Basic knowledge in German
INTERESTS
Learning about different cultures, Traveling and exploring new places, Community engagement and volunteer work
Certification
Course Certificate Coursera ( Successfully completed Building Fintech Startups in Emerging Markets)
References
References available upon request.
Timeline
Bachelor’s - Entrepreneurial Leadership
African Leadership University
2026.01 - 2026.08
Customer Care Intern
Equity Bank Rwanda
2025.03 - 2025.12
Front desk receptionist
Al Shamali International Freight Services
2024.08 - 2025.03
Advanced Level Certificate of Education - Literature, Economics, and Geography
King David Academy
2022.01 - 2024.07