IJNA AJMAL
Summary
Goal-oriented with strong attention to detail, quick learning ability, and a strong work ethic. Experienced in collaborating with individuals from diverse backgrounds.
Overview
10
10
years of professional experience
Work History
Processing Associate – Auto Finance
Emirates Islamic Bank
11.2023 - Current
- Evaluate clients' financial information to assess creditworthiness.
- Checking of Legal and LPO Documents.
- Verification of KYC and other Customer Related Documents.
- Identify discrepancies and follow-up with the sourcing team to resolve them.
- Ensure documents meet company and Central Bank guidelines.
- Process the transfer of funds from the bank's account.
- Enter data for traded documents and generate FMS, Lodgments, and CIF.
- Issue MC instructions and place holds on customer accounts when necessary.
CRM
Emirates NBD
11.2022 - 10.2023
- Analyzed credit data and financial information to assess credit risks.
- Conducted profile checks following company and UAE Central Bank policies.
- Worked with Regional Managers for additional information and business recommendations.
- Recommended credit applications to underwriters for approval.
DEDUPE
Emirates NBD
09.2021 - 10.2022
- Processed credit card applications and entered customer data.
- Verified and validated customer information in various systems.
- Used Finacle, BPM, and other systems for credit checks and document management.
Operations Assistant – Medical Department
NOOR TAKAFUL GENERAL (PJSC)
10.2020 - 07.2021
- Prepared monthly TPA listings for reinsurance by cross-checking details in Premia.
- Updated existing policies, including additions and deletions of members.
- Coordinated with TPA to resolve issues related to cards and other matters.
- Processed new insurance policies and modifications to existing ones.
- Prepared insurance certificates for the addition and deletion of members.
Assistant Underwriter (General Insurance)
Union Insurance Company PJSC
01.2019 - 08.2020
- Reviewed insurance proposals and assessed risks.
- Prepared quotes within 24 hours and negotiated terms.
- Issued policies within 3 working days.
- Managed policy documentation and organized storage.
- Supervised team members and prepared daily reports.
Customer Service Executive (FaceBanking)
Emirates NBD
06.2017 - 09.2018
- Assisted customers with accounts, credit cards, and loans.
- Provided product/service information and resolved complaints.
- Handled online and mobile banking inquiries.
- Assisted with promotional offers and upselling products.
- Escalated issues to supervisors when necessary.
- Attended training sessions to stay updated on policies.
Re Registration Data Cleansing Project(Data Entry)
Etisalat
03.2017 - 05.2017
Compliance Officer
Emirates NBD
04.2015 - 04.2016
- Reviewed transaction alerts for AML and Payments Screening.
- Processed telegraphic transactions in multiple currencies.
- Investigated customer transactions and coordinated with RMs.
- Monitored and reported suspicious transactions for AML.
- Ensured AML compliance and improved processes.
- Trained staff on new systems and procedures.
Education
MBA - Finance & HRM
Mahatma Gandhi University
Bachelor of Commerce (BCom) - Accounting & Computer Application
University of Calicut
Skills
- Detail-Oriented Data Input
- Compliance Management
- Effective Team Coordination
- Quality Control Documentation
Accomplishments
- Achieved Employee of the Quarter for two consecutive quarters in 2022.
Languages
English
Hindi
Malayalam
Software Skill
- Microsoft Office Suite (Word, Excel)
- Financial Software (e.g., Finacle, BPM)
- CRM Systems
Declaration
I hereby declare that the information provided above is true to the best of my knowledge and belief.
IJNA AJMAL MOHAMED
Timeline
Processing Associate – Auto Finance
Emirates Islamic Bank
11.2023 - Current
CRM
Emirates NBD
11.2022 - 10.2023
DEDUPE
Emirates NBD
09.2021 - 10.2022
Operations Assistant – Medical Department
NOOR TAKAFUL GENERAL (PJSC)
10.2020 - 07.2021
Assistant Underwriter (General Insurance)
Union Insurance Company PJSC
01.2019 - 08.2020
Customer Service Executive (FaceBanking)
Emirates NBD
06.2017 - 09.2018
Re Registration Data Cleansing Project(Data Entry)
Etisalat
03.2017 - 05.2017
Compliance Officer
Emirates NBD
04.2015 - 04.2016
MBA - Finance & HRM
Mahatma Gandhi University
Bachelor of Commerce (BCom) - Accounting & Computer Application
University of Calicut
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