Summary
Overview
Work History
Education
Skills
Timeline
Generic
IKRAM BELAABDOUNI

IKRAM BELAABDOUNI

Sales Specialist

Summary

Accomplished professional with a strong emphasis on client satisfaction and relationship management. Excels in clear communication, time management, and strategic problem-solving. Proven ability to drive business growth by nurturing long-term partnerships and delivering exceptional service. Seeking an opportunity to contribute expertise to a dynamic company, supporting its growth objectives while continuously enhancing professional skills and experience in a collaborative environment. Currently seeking to apply these qualities in my current position.

Overview

14
14
years of professional experience
3
3
Languages

Work History

Assistant Sales Manager

EMAAR ENTERTAINMENT
01.2022 - Current
  • Strategically lead sales, sponsorship, and corporate initiatives for regional attractions in the UAE, Bahrain, Saudi Arabia, and Turkey, significantly contributing to revenue growth
  • Develop innovative strategies and generate creative ideas to enhance customer engagement and drive sales across attractions
  • Cultivate and manage high-value B2B partnerships with government entities, DMCs, OTAs, and corporate stakeholders to strengthen brand presence and market expansion
  • Drive cross-selling initiatives across Emaar's diverse attractions, leveraging interdepartmental synergies to maximize sales opportunities
  • Foster and maintain robust relationships with business clients, government officials, and customers, emphasizing long-term collaboration and satisfaction
  • Plan, execute, and manage high-profile events that elevate brand visibility and support overarching business growth strategies
  • Collaborate with key stakeholders to optimize attraction representation, ensuring continuous engagement and delivering exceptional customer experiences

Senior Business Consultant

KWS MIDDLE EAST
01.2019 - 01.2022
  • Spearheaded sales initiatives for a leading business setup company, achieving remarkable revenue growth through innovative consulting solutions
  • Awarded 'Champion of the Year 2021' for exceptional performance and significant contributions to company objectives
  • Designed and executed customized business setup strategies, guiding clients in navigating market entry and enhancing operational efficiency
  • Cultivated strong relationships with clients and stakeholders, ensuring alignment with business goals and delivering superior service
  • Conducted market analysis to identify growth opportunities, providing clients with strategic insights that enhanced their competitive positioning

Real Estate Agent

DIAMOND ROCK REAL ESTATE
01.2016 - 01.2019
  • Specialized in real estate sales and rentals, effectively facilitating transactions by matching clients with ideal properties
  • Negotiated favorable deals to maximize client satisfaction and ensure successful outcomes
  • Developed and maintained strong relationships with clients, providing expert guidance throughout the buying and renting process
  • Conducted comprehensive market research to stay informed about industry trends and property values, enhancing advisory capabilities
  • Collaborated with stakeholders to streamline transaction processes, ensuring timely and efficient service delivery

Billing Specialist

TOPCLASS ESPRESSO LAVAZZA
01.2014 - 01.2015
  • Efficiently managed billing operations, ensuring accurate invoicing and timely payment processing
  • Monitored stock levels to assess inventory and ensure product availability, contributing to seamless operations
  • Promptly addressed customer complaints and resolved discrepancies to maintain high levels of satisfaction
  • Seamlessly administered contracts, ensuring compliance with company policies and procedures
  • Collaborated with cross-functional teams to enhance billing processes and improve overall service delivery
  • Analyzed billing data to identify trends and implement improvements, contributing to operational efficiency

Sales Executive

CALL CENTER
01.2011 - 01.2014
  • Delivered exceptional customer service while managing client interactions with a friendly and professional approach, effectively resolving concerns and enhancing customer satisfaction
  • Utilized in-depth product knowledge to engage customers, driving sales growth and fostering repeat business
  • Collaborated with team members to consistently exceed sales targets and improve overall performance metrics
  • Developed and implemented effective sales strategies to enhance customer engagement and conversion rates
  • Assisted in training and onboarding new team members, promoting a collaborative and high-performing work environment

Education

One-Year Diploma - Commerce

OFPPT Center

Bachelors - Life and Earth Science

Skills

Sales Force Effectiveness

Timeline

Assistant Sales Manager

EMAAR ENTERTAINMENT
01.2022 - Current

Senior Business Consultant

KWS MIDDLE EAST
01.2019 - 01.2022

Real Estate Agent

DIAMOND ROCK REAL ESTATE
01.2016 - 01.2019

Billing Specialist

TOPCLASS ESPRESSO LAVAZZA
01.2014 - 01.2015

Sales Executive

CALL CENTER
01.2011 - 01.2014

One-Year Diploma - Commerce

OFPPT Center

Bachelors - Life and Earth Science

IKRAM BELAABDOUNISales Specialist