Ilayaraja Thangavel

• Understood customer needs to craft exceptional sales journeys.
• Maintained contact with customers throughout sales and pre-delivery process.
• Organised displays to promote inventory and encourage customer purchases.
• Inspected products for damages and expiry dates before processing refunds.
• Generated sales forecasts to inform resource allocation and project management.
• Delivered professional sales presentations, creatively communicating product quality and market comparisons to prospective clients.
• Received and processed stock using inventory management system.
• · Travel to local market in the UAE, present the new offers, get the customer's target price, and finalize the order

• Directed daily operations to achieve maximum output and reduce costs.
• Improved warehouse layout to maximise storage space
• Managed warehouse inventories, suggesting and implementing ideas to improve product movement processes.
• Processed the necessary paperwork and documentation according to the requirements of the country
• Enhanced picking and packing output through targeted team coaching and feedback.
• Handled high-volume telephone and email enquiries to minimise backlogs.
• Monitored warehouse safety and swiftly resolved hazards.

• Maintained effective relationships with clients, carriers, forwarders, customs, etc

• Followed company policies and procedures, all applicable Customs laws, regulations, procedures, and industry practices

• Received and processed stock using inventory management system.

• Adjusted inventory levels to keep obsolescence and cost low.
• Overhauled existing systems to increase accuracy, reducing costs and waste.
• Coordinated dispatching of transport vehicles distributing goods across [Location].
• Collated logistics-related information for analysis and process improvement.
• Updated inventories with accurate stock movement data for correct, current records.
• Generated different reports for performance review and analysis.
• Supervised fleet repair activities and validated operations after service.
• Reviewed purchasing, storage and distribution practices in line of industry advancements.
• Resolved inventory discrepancies, minimising loss and maintaining account accuracy.
• Adjusted pick-up and delivery schedules with changing consignment volumes.
• Led and managed projects to support logistics efforts and plans.
• Handled high volume calls to address customer inquiries and concerns.