Ilya Krasko
Dubai,UAE
Summary
Dependable Bartender consistently keeps bar clean, stocked and inviting for guests. Focused on customer satisfaction and encouraging repeat business. Knowledgeable about range of beverages and always ready to learn about new options. Hardworking bar team member trained in mixology, beverage pairing and money handling. Works well alone or with team to handle high volume of customers. Works well in high tempo environments to manage demand and maintain standards.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Bartender
Virtue Lounge&Club
Dubai, UAE
11.2022 - Current
- Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
- Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
- Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Maintained bar stocks, replenishing daily as necessary.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Kept product shelf-life records to decrease losses from expiry.
- Proposed changes to drink preparation methods to achieve different tastes.
- Prepared ingredients and garnishes for cocktails and signature bar drinks.
- Cared for guest wellbeing, monitoring excess consumption and calling for transportation.
- Delivered non-alcoholic drinks to guests using same flavourings and attractive presentations as alcoholic versions.
- Oversaw bar recordkeeping and stocktaking for organised and profitable operations.
Head Bartender
Pub Malt & Hops
Minsk, Belarus
03.2020 - 10.2022
- Set effective employee schedules, maintaining full coverage at peak times and minimising labour costs.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Maintained bar stocks, replenishing daily as necessary.
- Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
- Proposed changes to drink preparation methods to achieve different tastes.
- Addressed and escalated customer complaints to amplify guests' experience.
- Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service teams.
- Ordered beverage and equipment stock by analysing sales and customer trends.
- Monitored bar expenses and operations to minimise costs.
- Liaised with kitchen teams to develop innovative, seasonal menus for maximised customer appeal.
- Created signature cocktail menu.
- Oversaw bar recordkeeping and stocktaking for organised and profitable operations.
Bartender
Restaurant Vasilki
Minsk, Belarus
04.2017 - 01.2020
- Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
- Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
- Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Maintained bar stocks, replenishing daily as necessary.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Kept product shelf-life records to decrease losses from expiry.
- Oversaw bar recordkeeping and stocktaking for organised and profitable operations.
Education
Bartender,Waiter - F&B
Minsk State Vocational College of Culinary Arts
Minsk,Belarus 09.2018 - 09.2019
Skills
- Beer, wine and cocktail service
- Suggestive selling
- Cocktail list development
- Problem solving
- Organised and reliable
- Hospitality expertise
- Bar security
- Cash reconciling
- Knowledge of beer, spirits and wine
- Bar cleaning and maintenance
- Courteous
- Mixology
- Alcohol order processing
- Recipe development
Languages
English
Intermediate (B1)
Russian
Native
Belarusian
Upper intermediate
Certification
For completing the 3 days training course on Hospitality & Service Skills
December 28 to 30,2022 at Virtue Lounge & Club.
Timeline
Bartender
Virtue Lounge&Club
11.2022 - Current
Head Bartender
Pub Malt & Hops
03.2020 - 10.2022
Bartender,Waiter - F&B
Minsk State Vocational College of Culinary Arts
09.2018 - 09.2019
Bartender
Restaurant Vasilki
04.2017 - 01.2020
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