ILYASS OUSLIMANE
DUBAI
Summary
Highly skilled and customer-focused Cabin Crew member with a background in both aviation and healthcare. Adept at ensuring passenger safety, delivering exceptional in-flight service, and managing emergency situations with professionalism and composure. Strong interpersonal and problem-solving skills, with a proven ability to thrive in fast-paced, high-pressure environments. Committed to upholding the highest standards of safety, service, and hospitality.
Overview
2
2
years of professional experience
Work History
Cabin Crew
Emirates Airlines
05.2024 - Current
- Delivered exceptional in-flight service to passengers on international routes.
- Ensured compliance with airline safety regulations and assisted passengers during emergencies.
- Provided multilingual customer support, enhancing passenger satisfaction.
- Delivered exceptional in-flight customer service and ensured passenger safety and comfort.
- Conducted safety procedures, emergency drills, and first aid when required.
- Maintained compliance with airline policies and aviation regulations.
- Assisted passengers with special needs, ensuring a smooth and pleasant journey.
Nurse
Kidney Center for Blood Filtration
12.2023 - 05.2024
- Enhanced patient care by implementing evidence-based nursing practices and protocols.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Performed routine wound care and dressing changes on schedule.
Nurse
Regional Hospital of Khemisset
12.2022 - 11.2023
- Provided medical care, first aid, and emergency response in a high-paced healthcare setting.
- Assisted doctors and medical staff in patient treatment and emergency procedures.
- Developed strong interpersonal and problem-solving skills, crucial for in-flight medical situations.
- Prepared and sanitized rooms before surgical procedures and assisted surgeons during operations with medical equipment.
Education
High School Diploma -
Al Mouahidine High School
Khemisset, Morocco07-2021
Nursing Diploma - Assistant Therapist
Al Safaa Nursing Institute
Khemisset, Morocco11-2023
Skills
- Excellent customer service & communication
- Crisis management & problem-solving
- Safety procedures & emergency response
- Teamwork & leadership
- Multitasking & adaptability
- conflict resolution
Languages
Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Cabin Crew
Emirates Airlines
05.2024 - Current
Nurse
Kidney Center for Blood Filtration
12.2023 - 05.2024
Nurse
Regional Hospital of Khemisset
12.2022 - 11.2023
High School Diploma -
Al Mouahidine High School
Nursing Diploma - Assistant Therapist
Al Safaa Nursing Institute
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