IMAD ALAWAD

Facility Management Experience – SZGM & TFM Key Achievements

• Supervised full-time staff and the main FM contractor, ensuring compliance with policies and operational guidelines.
• Acted as the primary liaison for occupiers, addressing concerns and optimizing facility operations.
• Managed full MEP services, including firefighting (FF), fire alarm (FA), building management system (BMS), low-current systems, low voltage (LV), waste management, cleaning, pest control, landscaping, and other specialized services.
• Led contractor hiring, performance monitoring, and resource allocation, ensuring cost-effective execution.
• Developed and presented facility reports with key operational insights.
• Implemented preventive maintenance programs, reducing equipment downtime and repair costs.
• Ensured compliance with occupational health and safety standards through audits and corrective actions.

✅ Site Mobilization, Deployment & DLP Management:

• Successfully handled site mobilization for TFM and SZGM in RAK, overseeing asset tagging, snagging, and contractor coordination.
• Managed Defects Liability Period (DLP) from the main contractor, ensuring timely and effective resolution of issues for site clearance and smooth handover.
• Managed contractor agreements, securing cost-efficient, high-quality service execution.

✅ Major Project Management:

• Managed the integration project for replacing 2,500 SQM of interlock flooring, ensuring seamless execution and enhanced durability.
• Led LED screen replacement projects, streamlining procurement, installation, and technical approvals.
• Supervised renovation projects, including toilet refurbishments and structural enhancements.

✅ Artwork & Special Installations:

• Managed artwork projects, overseeing asset handling, coordination with manufacturers, and resolution studies to ensure successful execution.
• Supervised signboard enclosure installation, ensuring durability and aesthetic consistency with Omani marble and stainless steel finishes.

✅ Operational & Energy Efficiency Improvements:

Spearheaded Harmonic Issue Resolution
📌 Example: Conducted a third-party assessment to diagnose harmonic distortion caused by the capacitor bank. Implemented harmonic filters and replaced outdated cables/reactors, significantly reducing power quality issues and improving system stability.

✅ Introduced Energy-Saving Initiatives
📌 Example: Coordinated with Abu Dhabi Municipality (ADM) to secure a new connection for recycled water, integrating it into the irrigation tank system. This initiative reduced dependency on municipal water, resulting in a 30% reduction in the monthly water bill from TAQA..

✅ Controlled Expenses & Budget Allocation
📌 Example: Negotiated cost-effective service contracts with specialized vendors for FM services, achieving annual OPEX savings of AED 30K while maintaining service quality. Additionally, integrated marble care into the cleaning contractor’s scope, eliminating the need for a separate marble treatment contract, resulting in further cost reductions.

• Company Overview: Joined as a Facilities Maintenance & Projects Manager designed an upward growth curve through exceptional performance
• Review the contract terms, Schedule of rate, unit prices, and SLA terms
• Define the materials quantities, qualities and technicians required For the contract period – MEP, cleaning and hospitality
• Review the payment terms, conditions and documentation
• Processing the payment through the system, applying SLA Condition and terms
• Calculate the breakdown bill
• Measure the Key Performance Index – KPI and implement the Terms for the same
• Prepare Projects Charter, Projects Management Plans, and all necessary templates
• Specify & Review Material Quantities, and approve data sheet as per projects specifications
• Review Mechanical, Electrical and Civil Shop drawings
• Create HSE Matrix, Tracking Matrix & initiate Weekly-Monthly report
• Create WIR Log, Variation/ Change control log, Procurements schedule
• Supervise Progress per project plan
• Identify, Mitigate or avoiding Risks
• Day to day technician distribution
• Classify the Service request priority, and plan the corrective maintenance
• Follow-up the contractor to close the request
• Review the closed Work order and approve or rework upon completion and quality
• Review and approve/decline the Preventive maintenance plan, Check lists and method of statement
• Inspect the Preventive maintenance work, approve or re-work – MEP, Tank cleaning, Pest control, etc
• Joined as a Facilities Maintenance & Projects Manager designed an upward growth curve through exceptional performance
• Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
• Managed a team of technicians, providing training and guidance for improved performance and professional development.
• Liaised with vendors to maintain equipment warranties, ensuring timely repairs or replacements when needed.
• Streamlined operations, coordinating with multiple departments to ensure seamless facility management processes.
• Implemented inventory control systems to track supplies effectively, reducing waste while maintaining optimal stock levels.
• Enhanced tenant satisfaction, responding promptly to all service requests and conducting regular feedback sessions.