Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
IMADEDDIN  MOHAMMED ABDALLAH

IMADEDDIN MOHAMMED ABDALLAH

5062373
Al Ain City,Abu Dhabi

Summary

Professional Customer service offering 3 years of experience in Health care industry. Detail-oriented and skilled at maintaining high accuracy and quality standards for all forms, applications, portals and related documents. Keen to take next career step in Customer service role with a growing company.

Overview

4
4
years of professional experience
2
2
years of post-secondary education

Work History

CUSTOMER SERVICE RECEPTIONIST

ARABIC CANADIAN MEDICAL CENTER
Al Ain City, Abu Dhabi
01.2020 - Current

Customer Service Representative

* knowledge and well trained with MEDIPLUS, HMS

* Knowledge about all insurance and checking eligibility ( Adnic - Next Care - Daman - Midnet - Nas - Oman insurance)

* Schedule or reschedule appointments for patients whether in person or on phone

* Maintain patient accounts by obtaining, recording, and updating financial information

Receptionist

ARABIC CANADIAN MEDICAL CENTER
Al Ain City, Abu Dhabi
01.2020 - Current
  • Customer Service Representative
  • knowledge and well trained with MEDIPLUS, HMS
  • Knowledge about all insurance and checking eligibility ( Adnic - Next Care - Daman - Midnet - Nas - Oman insurance).
  • Schedule or reschedule appointments for patients whether in person or on phone
  • Maintain patient accounts by obtaining, recording, and updating financial information.
  • Providing excellent customer service.
  • Handle complaints, provide appropriate solutions for the customer.

ADDITIONAL EXPERIENCE

•Sending Approval Through OpenJet




Education

Diploma - Business Management

IMAD ABDALLAH
Abu Dhabi
02.2019 - 03.2021

Skills

  • G Suite knowledgeable
  • Business operations
  • Customer-service orientated
  • Office supply management
  • Tech-savvy

Languages

English ARABIC
Proficient (C2)
Arabic ENGLISH
Proficient (C2)

Timeline

CUSTOMER SERVICE RECEPTIONIST

ARABIC CANADIAN MEDICAL CENTER
01.2020 - Current

Receptionist

ARABIC CANADIAN MEDICAL CENTER
01.2020 - Current

Diploma - Business Management

IMAD ABDALLAH
02.2019 - 03.2021
IMADEDDIN MOHAMMED ABDALLAH5062373