Iman Ahmed Mohammed
Abu Dhabi
Summary
Experienced professional with extensive medical/nursing background , medical terminology and case coordination in medical settings. Capable of enhancing office efficiency and client satisfaction through strong organizational skills and effective communication. Adept at managing patient records, scheduling, and liaising with medical staff to ensure smooth operations. Adaptable and driven, looking to transition into role as Medical Secretary/Medical Data entry. Boasts strong organizational skills combined with excellent communication abilities. Aiming to streamline administrative processes and enhance client service quality.
Overview
12
12
years of professional experience
Work history
COVID-19 Response ICU Nurse/Case Co-Ordinator
Aspen/ Uniteam medical
Al Ain City, UAE
2020.04 - 2020.11
- Collaborated with multidisciplinary nursing teams for excellent care continuity.
- Quickly responded to medical emergencies, working calmly and professionally under pressure.
- Maintained accurate, up-to-date patient records, maximising data accuracy.
- Answered phone calls and responded to emails from clients.
- Addressed customer complaints and resolved issues.
- Managed and prioritised varied and busy workload to meet deadlines.
- Trained and assigned tasks to team members.
Case coordinator/Nurse team leader
Manzil home health care
Abu Dhabi
2016.03 - 2016.12
- Organised and maintained filing system for easy staff access.
- Welcomed arriving visitors and directed to appropriate meeting rooms.
- Followed written and verbal procedures, completing tasks with accuracy and efficiency.
- Built positive relationships with customers and clients to maintain outstanding service provisions.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Registered nurse (Burns intensive care unit)
Mafraq hospital
Abu Dhabi
2010.05 - 2016.03
- Participated in health education programmes and nurse education activities in clinical and community settings.
- Followed modern nursing standards for optimum treatments and patient protection.
- Stayed up-to-date on the latest nursing developments to provide best patient care.
- Applied wound management protocols and procedures to facilitate patient recovery goals.
- Collaborated with multidisciplinary nursing teams for excellent care continuity.
Registered nurse (ER/MED/SURG/CICU)
Mafraq hospital
Abu Dhabi, UAE
2009.08 - 2010.05
- Monitored patient vitals and necessary signs.
- Responded to emergency situations quickly within appropriate procedures.
- Dressed surgical wounds, monitored healing and replaced bandages to prevent infections.
- Worked closely with fellow nurses, doctors and clinicians for consistent communication and continued best care practices.
Phlebotomist / medical data entry (1st phase)
Thiqa Health insurance
Abu Dhabi, UAE
2008.07 - 2009.07
- Greeted patients and verified personal information before phlebotomy services.
- Respected confidentiality and privacy, keeping all personal and health data secure.
- Collected blood samples, selecting appropriate vacutainer tubes, syringes and needles for collection.
- Facilitated blood collection for health screenings and diagnostic testing.
- Collected and organised data for use in decision-making activities.
- Helped to improve data integrity by [Number]% by escalating discrepancies in data management to [Job title].
- Kept medical records up to date, updating promptly and accurately with strong attention to detail.
Education
Bachelor of Science - Nursing
University of Sharjah
Sharjah, UAE 2011.09 - 2014.06
Diploma of Education - science of Nursing
Abu Dhabi Institute of Nursing
Abu Dhabi, UAE 2005.08 - 2008.06
certified professional coder - medical coding
Times training center
abu dhabi 2023.09 - 2024.01
Data Analytics - data analytics
Times Training Center
Abu Dhabi 2024.05 -
language course - Japanese (L1)
UAE-JAPANESE SOCIETY
Abu Dhabi 2023.01 -
language course - korean
korean culture club
Abu Dhabi 2016.07 - 2017.06
Skills
- Team player
- Interpersonal communication
- Medical terminology
- Microsoft Office Suite
- Patient queries
- Health service administration
- Flexible
- Customer Service
- Well-presented
- Fast learner
Languages
Arabic
Native
English
Native
Somali
Native
Japanese
Elementary
Korean
Beginner
documents
Further documents Will be furnished upon request.
Timeline
Data Analytics - data analytics
Times Training Center
2024.05 -
certified professional coder - medical coding
Times training center
2023.09 - 2024.01
language course - Japanese (L1)
UAE-JAPANESE SOCIETY
2023.01 -
COVID-19 Response ICU Nurse/Case Co-Ordinator
Aspen/ Uniteam medical
2020.04 - 2020.11
language course - korean
korean culture club
2016.07 - 2017.06
Case coordinator/Nurse team leader
Manzil home health care
2016.03 - 2016.12
Bachelor of Science - Nursing
University of Sharjah
2011.09 - 2014.06
Registered nurse (Burns intensive care unit)
Mafraq hospital
2010.05 - 2016.03
Registered nurse (ER/MED/SURG/CICU)
Mafraq hospital
2009.08 - 2010.05
Phlebotomist / medical data entry (1st phase)
Thiqa Health insurance
2008.07 - 2009.07
Diploma of Education - science of Nursing
Abu Dhabi Institute of Nursing
2005.08 - 2008.06