IMANE LAFKIH
SHARJAH
Summary
- Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments.
- Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.
Overview
1
1
year of professional experience
Work History
Cashier Team Lead
Marina restaurant
03.2023 - 06.2023
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
Designer's Assistant
Lahlou Archi Design Agency, Fes / Morocco
10.2022 - 03.2023
- Applied skill in color theory and composition to bring client visions to fruition.
- Used Adobe Creative Suite to edit images for use in marketing materials and website content.
- Utilized Adobe Creative Suite to create high-quality graphics, illustrations and layouts.
- Developed design deliverables that elevated, differentiated, and functioned on-brand and on-strategy.
- Collaborated with clients to address brand imaging and marketing style.
- Analyzed feedback from customers and staff to refine design concepts.
Assistant
Ikea
07.2022 - 09.2022
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Education
No Degree - Interior Architecture
Privet University of Fes, Fes / Morocco
Fes2023
No Degree - Products Designer
UEMF Euro-Mediterranean University of Fes Morocco
Fes09.2021
High School Diploma -
La Victoire High School
Fes09.2020
Skills
- SKILLS
- Employee Scheduling
- Providing Feedback
- Advising and Coaching
- Product Restocking
- Money Handling
- Hospitality and Accommodation
- Transaction Management
- Opening and Closing Procedures
- Billing and Payment Processing
Accomplishments
- Dedicated architecture student proficient in AutoCAD with a basic understanding of ArchiCAD
- Strong technical skills in drafting and design, showcasing a commitment to precision and detail
- Eager to contribute and expand expertise in architectural projects
- With ability to learn , adopt and improve new responsibilities
- Express excellent personal presentation and disciplines that will reflect and complement the highest standards of the company
- Microsoft office , word , excel , power point
- Assistance
- Ikea, Fes / Morocco conceptualizing and developing new furniture or home accessory designs
- Collaborating with cross-functional teams, interpreting market trends, and ensuring designs align with Ikea's brand aesthetics
- Additionally, tasks may involve creating detailed product specifications, working with suppliers, and contributing to the overall design process to enhance the Ikea product range
- Jul 2022 - Sep 2022
- Training
- Lahlou Archi Design Agency, Fes / Morocco
- Delivering comprehensive lectures on architectural principles, design concepts, and construction techniques
- Facilitating studio sessions to guide students in practical applications of architectural theories
- Providing constructive feedback on design projects, nurturing creative thinking, and encouraging collaborative problem-solving
- Staying updated on industry trends and incorporating real-world examples to enhance studentsʼ understanding of architectural practices
- Jul 2023 - Nov 2023
- Sep 2024 - Jul 2024
- Products Designer
- UEMF Euro-Mediterranean University of Fes Morocco, Fes / Morocco
- As a products design student, adept at transforming creative concepts into tangible products
- Proficient in design software and hands‑on prototyping
- Possesses a keen eye for aesthetics and functionality, coupled with a passion for innovation
- Eager to apply theoretical knowledge to practical design challenges
- Sep 2021 - Jun 2022
- Interior Architecture
- Privet University of Fes, Fes / Morocco
- Interior architecture student with a flair for creating immersive and functional spaces
- Proficient in design software and knowledgeable about spatial planning
- Demonstrates a strong understanding of aesthetics, materials, and lighting
- Enthusiastic about exploring innovative solutions for interior environments
- Oct 2022 - Jun 2023
- Sep 2024 - Jul 2024
- Design, Attention To details
- Creative
- PERSONAL
- Name
- IMANE LAFKIH
- Address sofitel down town borj gate 48Dubai
- Phone number
Languages
Arabic
Bilingual or Proficient (C2)
French
Advanced (C1)
English
Advanced (C1)
Timeline
Cashier Team Lead
Marina restaurant
03.2023 - 06.2023
Designer's Assistant
Lahlou Archi Design Agency, Fes / Morocco
10.2022 - 03.2023
Assistant
Ikea
07.2022 - 09.2022
No Degree - Interior Architecture
Privet University of Fes, Fes / Morocco
No Degree - Products Designer
UEMF Euro-Mediterranean University of Fes Morocco
High School Diploma -
La Victoire High School
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