Imbuye Christopher Omutimba
DUBAI
Summary
Well-qualified Ground Dispatcher with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. With rich background in Load control , Cargo handling , Ramp handling and Aviation security . Ready to leverage training and experience to take on new professional challenges.
Overview
29
29
years of professional experience
Work History
Ground Dispatcher
Emirates Airlines
09.2009 - 01.2023
- Making key decision to offload passenger and / baggage and cargo to ensure that flight schedule is maintained in accordance with publishes precision timing schedule.
- Taking accountability and authority to make decisions on acceptance of last-minute delay or delay loads.
- Plans monitors and expedites all aircraft turn around by liaising closely with all stake holders to achieve safe and on time departure to attain highest level of customer service.
- Record accurately all individual turnaround flight on Dispatch Report Card to enable Post flight reconciliation and investigation to ensure follow up procedures/improvements are implemented be respective departments.
- Liaises closely with all DNATA section and external agencies to ensure that resources are available, serviceable and in position prior to flight arrival, enabling immediate engagement after blocks on and engine shutdown.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Senior Cargo Handling
Emirates Sky Cargo
11.2003 - 08.2008
- Plan and communicate requirements to build-up teams for Loading of Cargo products for carriage on assigned aircraft in accordance with priorities and volume/payload available, optimum utilization of capacity and revenue generation
- Ensure correct procedures and equipment deployed for acceptance, storage, handling and loading of dangerous goods and special loads for safety of aircraft, personnel and passenger
- Plan and communicate requirements to build-up teams for Loading of Cargo products for carriage on assigned aircraft in accordance with priorities and volume/payload available, optimum utilization of capacity and revenue generation
- Ensure correct procedures and equipment deployed for acceptance, storage, handling and loading of dangerous goods and special loads for safety of aircraft, personnel and passenger.
Cargo Handling Supervisor
Emirates Sky Cargo
10.2006 - 01.2008
- Assisting a team of Cargo Handling Assistants & Senior Cargo Handling Assistants productivity targets in different sections such as Build up, break down, Planning, Ramp, Perishable, Quality & Tracing, Courier, Mail and Cargo Hub Control Centre are achieved.
- Responsible to supervise loading and perform final checks on passenger configured aircraft when used for cargo transportation.
- Create load plans for all flights based on trim and balance or aircraft for maximum utilization of space within specified time norms without compromising on operational safety standards.
Loading Team leader
DNATA, Airport
12.1999 - 11.2003
- Responsible for managing allocated resources (both staff and equipment) and safe arrival and on-time departure activities (on-loading, off-loading, and ground support) of aircraft on ramp
- Provides leadership and direct supervision to a team of staff, who are undertaking all loading & equipment operation activities to handle in-coming and outgoing flights as allocated.
- Responsible for supervising loading and off-loading of aircraft in accordance with loading instructions, liaising with all departments and sections where required.
- Effectively liaise with all concerned sections to ensure that adequate serviceable loading and offloading equipment is available on time for flight handling.
- Strictly comply with all relevant company Standard Operating Procedures, Work Instructions, and Airport Authority Standards and Regulatory requirements
- Responsible for all safety issues and ensures that all team members comply with laid down safety regulations at all times.
- Immediately reports to Dispatcher/Supervisor any damage to aircraft, equipment or any injury to team member.
- Works under time constraints to ensure safe on time departure of aircraft, and that service delivery targets and schedules are consistently met within boundaries of safety and regulatory requirements.
- Briefs team members, allocates tasks and oversees activities.
- Directs multi-tasked team to undertake all turnaround activities, participates as required, and keeps dispatcher updated on progress.
- Carries out on-going performance management by undertaking reviews & assessments, identifying training needs and coaching and supporting the on-job-training of all team members.
- Ensures that pushback procedure is carried out efficiently and safely.
- Provides headset communication assistance whenever required.
Ramp Cargo Operations Clerk
African Cargo Handling LTD
06.1999 - 12.1999
- Supervise build-up of ULDS
- Plan cargo aircrafts
- Coordinate crew in respect to hotel reservations and ensuring wake up calls.
- Communicate any irregularities pertaining to aircraft schedules.
Operations Officer
Lufthansa
04.1997 - 04.1998
- Managing all affair’s concerning operations including crew matters
- Supervise, Motivate, encourage, guide and evaluate operation assistance and equipment operator
- Plan and manage the manpower utilization to maintain the defined service standards
- Responsible for operations, ULD control and loading equipment matters including damages, monitoring ramp facilities for cleanliness weather related conditions, F.O.D, safety and security
- Ensuring all staff trained to ISO 9001 standards and ensure cross skill ability achievement
- Establish, maintain and evaluate statistical data
- Plan and produce loading instruction of B474, MD 11, and A727 cargo flights.
Assistant Attaché
Intercontinental Hotel
02.1994 - 04.1994
- Worked at the front desk reception handling customers booking
- Handled daily sales report for the revenue generated in the day
- Handled the day to day store report
Education
DIPLOMA - Aviation
06.1991
High School Diploma -
11.1991
Skills
- Ramp and Cargo Operations
- Crisis Management and Problem Solving
- Conflict Management
- Operations Management
- Customer Experience Management
- Directional , Teamwork and Adaptability
- Dispatching Field Personnel
Affiliations
Highly organized and creative leader and multi-tasker with proven track record of overseeing day to day operations, as well as effectively managing employees within a fast paced environment.
Highly motivated self-starter and innovative problem solver who takes a proactive approach to resolving challenges.
Recognized leader among peers.
Languages
English
Bilingual or Proficient (C2)
German
Bilingual or Proficient (C2)
Swahili
Bilingual or Proficient (C2)
Timeline
Ground Dispatcher - Emirates Airlines
09.2009 - 01.2023
Cargo Handling Supervisor - Emirates Sky Cargo
10.2006 - 01.2008
Senior Cargo Handling - Emirates Sky Cargo
11.2003 - 08.2008
Loading Team leader - DNATA, Airport
12.1999 - 11.2003
Ramp Cargo Operations Clerk - African Cargo Handling LTD
06.1999 - 12.1999
Operations Officer - Lufthansa
04.1997 - 04.1998
Assistant Attaché - Intercontinental Hotel
02.1994 - 04.1994
Universal Group of Colleges - DIPLOMA , Aviation
The Aga Khan High School - High School Diploma,
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