Imran Ahmed Chowdhury

Ten years of experience in training and coaching housekeeping teams and shift leaders, focusing on financial optimization and eco-friendly practices. Proven leadership and communication abilities in managing workloads and recycling compliance. Expertise in inventory management using Microsoft Office and hospitality management systems. Dedicated to maintaining professionalism and advancing within the hospitality sector.

• Achieved 100% in cleanliness in BSA audit 2025.
• Nominated two time as supervisor of the month in 2025.
• Received appreciation certificate for best room inspection.
• Successfully completed manager and supervisor leadership program EMBARK.

I solemnly hereby declare that the above information provided by me is true to the best of my knowledge. I am sure that if a chance is given to me for working under your kind humble supervision. I will prove myself up to the high standards set by your reputed organization. Date: 14.08.2023 (Imran Ahmed Chowdhury)

• Follow Up On Any Assignments by Housekeeping manager and Attending daily leader meetings.
• Following up on VIP guest and their allocation and coordinating with F.O for their allocation
• Follow the Room Cleaning Schedule
• Check on all the VIP-occupied villas and their special requests.
• Checking on supplies stock and following up with purchasing coordinator for any order.
• Following up with the suppliers for any purchasing order
• Directs daily activities and is responsible for the efficient and smooth operations of the department.
• Institutes new processes and procedures to increase productivity.
• Conduct training for all teams to explain company policies and housekeeping work procedures.
• Ensuring the maximum guest comfort & and satisfaction
• Handling staff recreational & and motivational activities in the hotel
• Monthly & yearly inventories
• Completely responsible for departmental performance
• Organize on-the-job training and evaluate its effectiveness.
• To ensure that regular fire and evacuation drills are held.
• Implement emergency training and procedures to ensure appropriate protection of the hotel's guests staff and company assets
• Actively involve and conduct monthly departmental communication cascade for the team.
• Solving any customer complaints regarding the cleanliness of all hotel premises.
• Supports all housekeeping staff and performs the duties of a housekeeper when required.
• Developed and Coordinated with the front office in regard to minibar laundry posting and room allocations.
• Coordinated with Engineering in room maintenance and upkeep register.
• Making Monthly as Well as Weakly Reports
• Responsible for upkeep and maintaining the standard of all the areas.
• Supervise work activities of cleaning personnel to ensure clean orderly and attractive rooms in hotels
• Investigates complaints regarding housekeeping service and equipment and takes corrective action
• Coordinates work activities among departments.

• Watching documentaries, movies and Selfcare