IMRAN ALI
SHARJAH
Summary
Accomplished IT and Customs Clearance professional from Usman Industries, adept at fostering teamwork and collaboration while driving significant market share growth. Leveraged computer skills and a positive attitude to optimize system performance and enhance customer service, demonstrating a proven ability to adapt and excel in fast-paced environments.
Overview
7
7
years of professional experience
Work History
PRO (CUSTOMS CLEARANCE)
USMAN INDUATRIES
SHARJAH - UNITED ARAB EMIRATES
01.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
IT SUPPORT & NETWORK
USMAN INDUSTRIES
SHARJAH - UNITED ARAB EMIRATES
01.2020 - Current
- Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Optimized system performance, conducting routine checks and addressing potential issues before escalation.
- Maintained detailed documentation of technical issues, resolutions, and knowledge base articles for future reference.
Regional Coordinator IT Officer (RCIT)
Ismail Industries Ltd
LAHORE - PAKISTAN
02.2017 - 10.2019
- Developed and executed regional growth plans, resulting in expanded market share.
- Conducted regular performance evaluations of team members, providing constructive feedback that fostered continuous improvement within the region.
- Fostered strong relationships with key stakeholders, promoting collaboration and driving business development.
- Provided regular updates to senior management on regional progress, challenges, and opportunities for improvement.
Education
Bachelor of Science - Computational Science
VIRTUAL UNIVERSITY OF PAKISTAN
LAHORE - PAKISTAN10.2019
High School Diploma -
Board of Intermediate And Secondary Education
SAHIWAL - PAKISTAN03.2015
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Computer Skills
- Problem Resolution
- Organization and Time Management
Languages
English
Upper intermediate (B2)
Urdu
Bilingual or Proficient (C2)
Arabic
Beginner (A1)
Timeline
PRO (CUSTOMS CLEARANCE)
USMAN INDUATRIES
01.2020 - Current
IT SUPPORT & NETWORK
USMAN INDUSTRIES
01.2020 - Current
Regional Coordinator IT Officer (RCIT)
Ismail Industries Ltd
02.2017 - 10.2019
Bachelor of Science - Computational Science
VIRTUAL UNIVERSITY OF PAKISTAN
High School Diploma -
Board of Intermediate And Secondary Education