Imran Iqbal
Summary
Accomplished professional with extensive expertise in operations oversight, fleet management, and regulatory compliance. Demonstrated excellence in vendor and supplier management, ensuring seamless supply chain operations. Proven track record of delivering exceptional customer service and leading teams to achieve organisational goals. Committed to leveraging skills to drive operational efficiency and enhance service quality.
Overview
23
23
years of professional experience
1
1
Certification
Work history
ADR Area Development Representative
Emirates Refreshment Company
03.2020 - 05.2022
- Formulate fruitful business development strategies to ensure long-term success.
- Maintaining and increasing sales of the company’s product.
- Reaching the targets and goals set for the area.
- Establishing, maintaining, and expanding customer base.
- Keeping in contact with existing customers in person and by phone to service their needs.
- Increasing business opportunities through various routes to market.
- Agreeing sales, prices, contracts, and payments.
- Promoting new products and any special deals.
- Advising customers about delivery schedules and after-sales service.
- Monitoring salesman performance and motivating them to consistently close deals and meet target.
- Responsible for all inbound projects leads to qualifying them and setting appointments for my sales representative.
- Giving feedback on sales trends and being updated on products, pricing & payment plans and competitors.
- Supervising outlet of our product at different designated locations.
Shift Superintendent
Avis Emirates for Luxury Transportation LLC
01.2006 - 02.2020
- Company Overview: MHAO Group, Dubai – U.A.E.
- Handling and supervising Emirates Business class, First class and VVIP passenger’s transportation from residence to airport and vice versa.
- Ensuring fair and equitable distribution of duties to staff and facilitating efficient services for the customer.
- Ensuring that all CDS quality standards which are set for CDS Operations are met and the highest quality service is maintained throughout the operations.
- Compiling and submitting reports as required by management on a daily, weekly, and monthly basis.
- Handling customer grievances & staff matters and managing to resolve it at the spot and further inform it to concern department for record and action.
- Procuring resources to cater for contractual obligations for each shift to fulfill customer satisfaction and ensure smooth operation.
- Oversee the productivity and performance of the CDS operations team and provide them support in their day-to-day function.
- Maintaining a close working relationship with all other departments to ensure optimum utilization of resources.
- Arranging the required fleet as per the data received for daily trips and ensuring all transfers are performed as per the time frames stipulated in the Service Level Agreement (SLA).
- Liaising with the maintenance team to ensure timely delivery of vehicles and reduce downtime and increase number of on road vehicles.
- Manage employees through a combination of guidance, training, support, and motivation of teamwork to further staff development.
- Protect the company’s commercial interests by maximizing productivity and eliminating misuse of assets and facilities.
- MHAO Group, Dubai – U.A.E.
Protocol Officer
Avis Rent A Car
Karachi
01.2005 - 01.2006
- To Provide protocol to the VIPs from the immigration to the vehicle.
- Arranging for vehicles for hotel guests and for other walk-in customers.
- Planning for the required resources with regards to the vehicle and staff at the airport.
- Attending customer queries and providing possible solutions to it.
- Presenting weekly report to the management.
Assistant Production/Warehouse Supervisor
Masha Allah Traders Pvt. Ltd.
01.1999 - 01.2004
- Handling stock purchasing and ensuring that all products are purchased are of fine quality as per the market standards.
- Ensuring all items are allocated and packed as per the party requirements.
- Maintaining and overseeing inventory and supplies by receiving, storing, and delivering items on a timely basis.
- Compiling records of all incoming and outgoing transactions by reviewing shipment log records.
- Supervising all warehouse staff and maintaining the attendance register.
- Maintaining cash book register while tracking all the expenses related to fuel, storage, and maintenance expenses.
- Reporting relevant information and preparing any necessary documentation.
- Ensuring basic maintenance standards and compliance with health and safety regulations.
- Performing a daily inspection of the warehouse grounds.
- Coordinating and maintaining fleets and equipment.
- Communicating and coordinating with other departments and customers.
- Presenting weekly report to the Manager and suggesting productivity improvements.
Education
Bachelor of Commerce -
Karachi University
Basic course of Office Management & Computer applications - MS Windows (Word, Excel, Power Point & Access)
Skills
- Operations Oversight
- Fleet Management
- Regulatory Compliance
- Vendor and Supplier Management
- Customer Service Excellence
- Team Leadership
Custom
It can be provided if required.
Personal Information
- Passport Number: AQ 1337792
- Nationality: Pakistani
- Marital status: Married
- Visa status: Residence Visa
Languages
English
Advanced
Urdu
Native
Arabic
Beginner
Accomplishments
Outstanding Performance Award - Operations
Certification
Valid UAE Driving License
Timeline
ADR Area Development Representative
Emirates Refreshment Company
03.2020 - 05.2022
Shift Superintendent
Avis Emirates for Luxury Transportation LLC
01.2006 - 02.2020
Protocol Officer
Avis Rent A Car
01.2005 - 01.2006
Assistant Production/Warehouse Supervisor
Masha Allah Traders Pvt. Ltd.
01.1999 - 01.2004
Basic course of Office Management & Computer applications - MS Windows (Word, Excel, Power Point & Access)
Bachelor of Commerce -
Karachi University
Similar Profiles
Yuba Raj AcharyaYuba Raj Acharya
Food Safety and Quality Systems Manager at Oman Refreshment Company- Pepsi ColaFood Safety and Quality Systems Manager at Oman Refreshment Company- Pepsi Cola
ABDUL LATIFABDUL LATIF
Forklift operator at Dubai refreshment Pepsi companyForklift operator at Dubai refreshment Pepsi company
Jamil MasoudJamil Masoud
Marketing Equipment Manager at Oman Refreshment CompanyMarketing Equipment Manager at Oman Refreshment Company
Ryan BunnardRyan Bunnard
Customer Development Area Representative at PepsicoCustomer Development Area Representative at Pepsico
Camuel "Bryson" BratcherCamuel "Bryson" Bratcher
Senior Area Manager/Area Key Account Development at Saluda Medical, Inc.Senior Area Manager/Area Key Account Development at Saluda Medical, Inc.