Hi, I’m
Imranali Kalsekar
Store Manager
Sharjah,UAE
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
12
years of professional experience
Work history
Ecity General Trading LLCSharjah, UAE
Store manager
02.2019 - Current
Job overview
- Analysed sales figures, identifying areas to improve and implementing remedial action.
- Performed various store operations including opening and closing procedures, product display management and budget control.
- Inspired team to represent brand with enthusiasm by maintaining high standards.
- Toured sales floor regularly, assessing and improving daily operations.
- Employed exceptional visual merchandising skills to create eye-catching, inviting storefronts and interiors.
- Developed team's product knowledge, resulting in increased store sales.
- Recruited and trained staff members, leading by example to consistently elevate store standards.
- Managed store inventory by directing routine stock control procedures to maximise sales opportunities.
- Analysed consumer data to predict future purchasing trends for informed decision-making.
SamsungPune, India
Department manager
03.2016 - 11.2018
Job overview
- Maintained regular contact and strong relationships with existing customers by providing comprehensive support.
- Carried out sales visits to current and prospective customers.
- Set highest personal performance standards for self.
- Achieved exceptional client satisfaction feedback and ratings.
- Exceeded sales goals and improved profitability by developing sales strategies and business plans according to market trends.
- Analysed sales to identify top-performing products.
Sony LtdPune, India
Senior sales executive
05.2012 - 09.2017
Job overview
- Tailored sales approach to meet individual client needs, nurturing meaningful relationships to drive revenue.
- Directed corporate training, coaching and upskilling 12 new employees, improving team revenue potential.
- Identified prospect needs and offered appropriate products and services.
- Developed profitable relationships with high-spending clientele by successfully employing rapport-building techniques.
- Protected customer retention rates by identifying top-priority accounts and at-risk clients and implementing appropriate action.
Skills
- Retail sales
- Retail inventory management
- Team-orientated
- Flexible schedule
- Budget supervision
- Relationship management
- Brand building
- Exceptional leader
Languages
English
Fluent
Accomplishments
- Increased sales 6% by coaching department staff on new merchandising standards.
- Exceeded monthly store sales goals 10 months in a row.
- Supervised team of 13 staff members.
Timeline
Store manager
Ecity General Trading LLC
02.2019 - Current
Department manager
Samsung
03.2016 - 11.2018
Senior sales executive
Sony Ltd
05.2012 - 09.2017
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