Dynamic finance professional with over 14 years of experience in loan, credit, and SME finance management, recognized for exceptional research and assessment skills that minimize risk for clients and businesses. Meticulous attention to detail ensures accurate, up-to-date records while delivering strong value to stakeholders. With a proven track record as a Relationship Officer, you excel in efficient issue resolution, enhancing customer satisfaction, and fostering team collaboration through a flexible and dedicated approach. Committed to driving success in the banking industry by aligning strategic objectives with evolving client needs and supporting sound lending decisions through thorough evaluation of business profiles, financial statements, and creditworthiness
Hi, I’m
IMTEYAZ ALI
Abu Dhabi,UAE
Summary
Overview
14
years of professional experience
Work History
Emirates Islamic Bank
Relationship Officer
09.2025 - 12.2025
Job overview
- Efficiently managed business banking and consumer loan operations.
- Identified potential clients, driving retail and SME credit sales initiatives.
- Generated leads for onboarding high-net-worth customers with minimum AED 500K relationship size.
- Developed tailored employee banking solutions, including payroll accounts and personal loans.
Abu Dhabi Commercial Bank
Relationship Officer
05.2016 - 09.2025
Job overview
- Sourced business for auto loans through dealers and market engagement.
- Contributed to retail and SME credit sales by identifying and securing potential clients.
- Participated in retail and SME credit operations, conducting assessments of clients' financial profiles.
- Excelled in building strong client relationships, driving successful acquisition strategies.
- Identified and developed new business opportunities to expand client portfolios.
- Delivered exceptional customer service while seeking innovative methods to improve quality.
- Advised clients on tailored financial strategies to address specific needs.
RAK
Relationship Officer (SME)
03.2015 - 02.2016
Job overview
- Sourced high-value bank customers for transaction accounts and fixed deposits.
- Streamlined account onboarding to ensure regulatory compliance and improve customer experience.
- Analysed financial statements for business loan and trade finance applications.
- Collaborated with Compliance team to monitor transactions and address money laundering concerns.
- Maintained extensive knowledge of company offerings to recommend suitable products.
- Tracked client needs to propose relevant services and products.
- Educated customers on offerings and special promotions.
- Promoted updated services to enhance customer retention.
HDFC BANK
Sales Officer
04.2013 - 12.2014
Job overview
- Maintained CASA ratio to achieve banking excellence.
- Focused on cross-selling various banking products.
- Managed CRM systems to enhance service quality for existing and new customers.
- Emphasised quality of account types over quantity.
AXIL CORE BUSINESS PVT. LTD
Officer Customer Relation
03.2012 - 04.2013
Job overview
- Managed IT services for Axil Circle Head Quarter, Depot, CNF, Branch, and Mart & Shoppe across India.
- Oversaw applications including Inventory, Pharma, MCCSL, Real Estate, and website management.
- Conducted installations and troubleshooting of applications and software on-site.
- Provided on-call solutions to clients to resolve issues effectively.
- Guided customers via phone in utilising services efficiently.
- Completed day and night activities to ensure operational continuity in the circle.
- Promoted to Team Leader of Tele Callers due to outstanding performance.
- Delivered prompt solutions that enhanced customer satisfaction.
Education
C.I.M.T, UPTU
PGDM from Marketing
University Overview
Lucknow University
Bachelor of Science from Science
University Overview
Skills
- Basic computer knowledge: MS Word, MS PowerPoint, MS Excel, Windows, etc
- Certified in Microsoft, Internet Explorer, and service applications
- Training completed in ARP
- Strong analytical ability
- Quick learner and self-motivated
- Hardworking and reliable
- Team player with calm and friendly nature
- Experience handling roles and responsibilities at all stages
- Ability to lead teams and manage workforce
- Capable of taking ownership and handling responsibilities effectively
LANGUAGES
English
Hindi
Urdu
Personal Information
Personal Information
References
References
Can be provided upon requestTimeline
Relationship Officer
Emirates Islamic Bank
09.2025 - 12.2025
Relationship Officer
Abu Dhabi Commercial Bank
05.2016 - 09.2025
Relationship Officer (SME)
RAK
03.2015 - 02.2016
Sales Officer
HDFC BANK
04.2013 - 12.2014
Officer Customer Relation
AXIL CORE BUSINESS PVT. LTD
03.2012 - 04.2013
C.I.M.T, UPTU
PGDM from Marketing
Lucknow University
Bachelor of Science from Science