Summary
Overview
Work history
Education
Accomplishments
Languages
Personal Information
Timeline
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Indah Mawarni

Indah Mawarni

Dubai,UAE

Summary

Results-driven sales and business development professional with over five years of experience in strategic sales, relationship management, and customer retention. Proven ability to expand networks, drive revenue growth, and deliver tailored logistics solutions across various industries. Adept at negotiation, problem-solving, and optimizing supply chain operations to achieve business goals.

Overview

10
10
years of professional experience

Work history

Business Development Manager

Rhenus Logistics Gulf DWC LLC
Dubai
04.2024 - 06.2025
  • Achieved monthly and quarterly sales targets by developing new client pipelines and deepening existing relationships.
  • Designed and implemented cross-trade intermodal logistics solutions for shipments from Southeast Asia to Uzbekistan and Kazakhstan via Qingdao and Karachi.
  • Expanded business opportunities across the Middle East (UAE, KSA) through targeted cross-trade strategies.
  • Led project cargo initiatives, ensuring on-time and cost-efficient delivery.
  • Drove SME account development, resulting in a measurable increase new customer acquisition.
  • Negotiated rates with liners, vendors, to secure competitive pricing and maximize margin.
  • Managed full pricing strategy, including preparation of RFQs, Tender project with global network agents.
  • Oversaw the entire sales process cycle—from prospecting to deal closure—while maintaining high client satisfaction levels.
  • Provide weekly/monthly sales reports and analyse business performance.
  • Partnered with operations and customer service teams to ensure flawless handover, execution, and post-sale support.
  • Identified new vertical opportunities and niche markets in logistics.

Sales Manager - Business Development

RSA Logistics DWC LLC
Dubai
05.2022 - 04.2024
  • Achieve sales targets and develop strategies to expand new and existing business relationships.
  • Drive trade line development, SME account growth, and LCL volume increase.
  • Build and maintain a customer database focused on key industries such as retail, automotive, industrial, electronics, and F&B.
  • Oversee end-to-end sales processes, from lead generation to closing deals.
  • Manage pricing, RFQs, and negotiations with global network agents to secure competitive rates.
  • Strengthen relationships with overseas agents to enhance nomination shipments and sales leads.
  • Provide weekly/monthly sales reports and analyse business performance.
  • Collaborate with operations teams to ensure customer satisfaction and seamless project execution.

Sales Manager

DB Schenker
Jakarta
09.2018 - 05.2022
  • Led sales teams, set targets, and implemented business growth strategies.
  • Developed SME accounts, LCL imports, reefer container shipments, and Intra-Asia trade.
  • Conducted RFQs and negotiated contracts to secure long-term business partnerships.
  • Monitored sales pipelines and optimized CRM systems for improved reporting.
  • Conducted Monthly/Quarterly Business Reviews (MBR/QBR) to track performance and client satisfaction.
  • Focused on trade line expansion with Italy and MEA, collaborating with global counterparts.
  • Drove customer relationship management initiatives and resolved operational challenges.

Sales Executive

Platinum Jaya Logistic
Jakarta
09.2015 - 09.2018
  • Expanded client networks and identified business growth opportunities.
  • Conducted sales calls, client visits, and account management to boost revenue.
  • Analyzed market trends and presented strategic business insights.
  • Led RFQs, maintained customer relationships, and secured contracts.

Education

Bachelor's Degree - Economics & Business

Mercu Buana University

Accomplishments

  • Best Sales of the Year (2019, 2020, 2021) – DB Schenker Indonesia.
  • Achieved Quarterly Sales Performance targets from Q1–Q4 (2019-2021).
  • Nominated Global Value Ambassador at DB Schenker (2019).
  • Secured a year-long contract for 350 TEUs and 250 CBM annually (SME Development).
  • Increased reefer container volume by 20% in 2021 (~200 TEUs).

Languages

English
Indonesian

Personal Information

  • Passport Number: X1238864 (Expires 12/03/26)
  • Date of birth: 04/20/93
  • Nationality: Indonesian
  • Marital status: Single
  • Visa status: Freezone Visa – Transferable (Valid until 06/25/26)

Timeline

Business Development Manager

Rhenus Logistics Gulf DWC LLC
04.2024 - 06.2025

Sales Manager - Business Development

RSA Logistics DWC LLC
05.2022 - 04.2024

Sales Manager

DB Schenker
09.2018 - 05.2022

Sales Executive

Platinum Jaya Logistic
09.2015 - 09.2018

Bachelor's Degree - Economics & Business

Mercu Buana University

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Indah Mawarni