Indika Udaya Kumara Gonagala Withanage
Ras al-Khaimah,Ras Al Khaimah
Summary
Confident Control Room Operator with 2 years of experience. Sound working knowledge in busy environments and security systems. Working effectively under pressure, solving problems promptly and responsibly.
Emerging security professional motivated to contribute to a high-performing security team. Utilizes strict attention to detail and astute critical thinking to thrive in dynamic environments. Trained in conflict resolution and threat mitigation.
Focused security professional equipped to monitor facility security through CCTV operations. Communicates with team members to facilitate foot patrols and site investigations. Offers precise attention to detail and proactive approach to challenges.
Attentive CCTV Operator versed in monitoring equipment to maintain strict surveillance. Documents and reports suspicious behavior. Completes incident reports within established timeframes.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
Work History
Control Room Operator
RAK Security
Ras al-Khaimah , Imarat Ra's al Khaymah
2019.12 - Current
- Highlighted elements of risk and worked calmly to resolve them.
- Carefully monitored security operations through the CCTV system.
- Converted and transferred CCTV footage files for evidence collection procedures with accuracy and confidentiality.
- Monitored CCTV to determine unusual activity and provide precautions.
- Upgraded hardware and software to manage the operation and functionality of the CCTV viewing suite.
- Handed out-of-office hour complaints and emergency repairs to protect workers.
- Tracked incoming and outgoing vehicles and staff movements to identify suspicious activity.
- Remotely controlled gates, doors, and access points to provide protection and boundaries.
- Identified areas requiring improvements and made recommendations to security operations.
- Answered phones, transferred calls, and maintained switchboards to triage communications.
- Collaborated with security agencies and staff to maintain proper use of CCTV systems.
- Dealt with alarm activation to determine the cause and inform the security manager.
- Acted as a Subject Matter Expert for CCTV-related investigations to assist court proceedings in solving cases.
- Managed access keys and two-way radios to maintain productivity.
- Utilised PA system to announce fire situation and help people evacuate area.
- Responded to radio checks to support smooth communications.
Security Officer
AJ Security
Ajman , United Arab Emirates
2015.05 - 2019.07
- Signed in and issued passes to visitors and contractors.
- Authorized entrance papers, granted building access, and recorded arrival times to maintain security.
- Implemented loss prevention strategies and handled shoplifters for retail clients.
- Patrolled facilities to prevent crime and unruly behavior.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons, and unusual incidences.
- Covered evening and weekend shifts to meet company goals.
- Delivered emergency procedures and liaised with police, firefighters, and medical staff.
- Inspected fire escapes extinguishers and emergency lighting systems.
- Secured doors and gates across office buildings and grounds, maintaining optimal security standards.
- Warned offenders about rule infractions and violations, evicting violators from premises.
- Reported suspicious activities and persons to law enforcement for appropriate incident management.
Army Major
Sri lanka Army
Colombo , Sri Lanka
2003.08 - 2015.05
- Assessed activities and standards of the Military Intelligence unit to measure regulatory compliance.
- Gave detailed battle commands based on the latest intelligence to optimize troop activities.
- Maintained up-to-date knowledge of military drills and weaponry.
- Instructed staff to perform smooth military operations.
- Selected appropriate methods to enhance surveillance operations.
- Supervised combat operations, managing risk for successful outcomes.
- Led platoons to successfully execute daily plans.
- Improved and maintained the welfare of officers and soldiers.
- Identified security threats, taking or recommending preventative action.
- Directed aid and patrolling missions for impactful peacekeeping.
- Collected real-time geolocation information to inform time-critical planning.
Education
A-Levels - Bio Sceince
Ananda Collage
Colombo, Sri Lanka 2001.08 - 2003.07
Skills
- PSFRD license certified
- Knowledge of security systems
- Risk assessment
- Calm under pressure
- Microsoft adept
- Security operations savvy
- Real-time CCTV monitoring
- CCTV operation
- Footage analysis
- CCTV software updates
- Footage transfer
- Evidence collection procedures
- Footage scrubbing
- Hazardous waste storage
Languages
Sinhala
Native
English
Advanced
Hindi
Upper intermediate
Arabic
Elementary
Urdu
Intermediate
Tamil
Intermediate
Timeline
Control Room Operator
RAK Security
2019.12 - Current
Security Officer
AJ Security
2015.05 - 2019.07
Army Major
Sri lanka Army
2003.08 - 2015.05
A-Levels - Bio Sceince
Ananda Collage
2001.08 - 2003.07
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